Saxo

Broker
Traders
26.8 K
Trade

Ratings breakdown


200
71
141
290
992

Reviews from actual traders



What do you think about Saxo?

Tell the community your thoughts.

Hi JuhaL, thank you for sharing your detailed feedback.
We appreciate that you’ve been trading with Saxo via Mandatum Trader for two years and through TradingView for the past year, and it’s good to hear that index trading is now working for you.
At the same time, we understand your frustration around the current limitations. In particular, we hear your concerns regarding:

- The inability to re-adjust OCO orders directly in TradingView
- The need to switch back to the Saxo platform for certain order management tasks
- The lack of access to BTC futures
and especially the limited reporting and export options for active traders

We fully understand that detailed trade exports are essential — not only for tax reporting, but also for post-trade analysis and performance tracking. Having to export trades one by one is not an ideal experience, especially for day traders managing a high number of transactions.
Your feedback is highly relevant, and we will make sure it is shared with the relevant teams for consideration in future platform improvements. Input like yours is valuable in helping us identify where the trading experience needs to evolve further.
Thank you again for taking the time to write such a thorough review.
Best regards,
Saxo

Dear luke741
Thank you for sharing your experience — we really appreciate it.
We’re very glad to hear you had a good start trading with Saxo, but we also understand your disappointment around some of the limitations you’ve encountered.

Pre-market trading: You’re absolutely right — availability can differ between Saxo’s platform and TradingView. At the moment, not all order types or sessions (like pre-market) are supported via the TradingView integration. We understand how important this is and are continuously working to expand functionality.
Instrument availability: Some tickers available on Saxo’s platform may not yet be accessible through TradingView. This is something we’re actively improving as we continue to strengthen the integration and broaden coverage.
Stop loss / take profit behaviour: We understand how frustrating it is to cancel one order just to place another. More flexible order handling (like managing stop loss and take profit simultaneously) is a key part of a smoother trading experience, and your feedback is very relevant here.

We’ve recently strengthened our API integration to improve overall stability and functionality, and feedback like yours helps guide where we focus next.
If you’d like, feel free to reach out to our support team — we’re happy to walk you through current options or setups that might better fit your needs.
Thanks again for taking the time to write such a thoughtful review — it really helps us improve.

Best regards,
Saxo

Hi preyon thank you for your feedback.
We’re sorry to hear about your experience and understand how frustrating this must be, especially during fast-moving markets.
Regarding your points:

Stop loss and take profit in TradingView: These order types are supported, and we’ve recently strengthened our API integration to improve stability and performance. That said, we recognise that the experience may not always meet expectations, and we’re continuously working to enhance it further.
2FA during high market volatility: Reliable access is critical. If you’re experiencing issues logging in during peak periods, we take this very seriously and encourage you to contact support so we can investigate specific cases.
Fees: We aim to offer competitive pricing alongside a robust platform and broad market access, but we understand that costs are an important factor in your overall experience.

We truly appreciate you taking the time to share this feedback — it helps us improve both platform reliability and the overall trading experience.
Best regards,
Saxo

Hi Trek - I am sad to hear you had a bad experience. If you provide me with your SaxoID I will happily look into your case and see what I can do from my end to make up for it.

I am sad to hear that the available trading products aren't sufficient for your needs.

I am curious to know if there are any stocks in particular you are missing? I'd be happy to take your feedback in and do my best to get those specific instruments supported at TradingView as well.
Looking forward to hearing back from you.

Thank you for giving us feedback, although we are sad to hear your experience didn't live up to expectations. Removing orders should be possible, and it should feel smooth. I am suspecting there might be connectivity issues. If you send us a direct message with your SaxoID, then I will make sure its looked into.

Thank you for taking your time to send us feedback. If you contact our service department, we will be able to investigate why you money hasn't been processed. Likewise, if you just let us know which stocks you want to trade, which you aren't allowed to as of now, we will look into whether its possible to add those. You can send us a private message or just write in the thread below.

Hi Noah - I am sad to hear your experience didn't live up to expectations. After reading your review, I think we might be able to give some clarity at your end on what's happening and why.
For example, your TP would be a limit because you for instance are an order sell at a higher price than spot.
As well as closing positions individually as oppose to closing both at the same time, should be possible closing the total exposure in one trade ticket.

If you send us a private message with your SaxoID, then I will make sure its looked into and you are contacted accordingly.