All trading involves risk. 75.40% of retail CFD accounts lose money.

Traders

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Overview Reviews Publications

Ratings breakdown

122

18

40

190

2,646

Reviews from actual traders

What do you think about ThinkMarkets?

Tell the community your thoughts.

One click trading on android and iPad is not good you just need to confirm again and sometime this broker don't give any chance last friday my equity is 31.something $ and i just open buy limited at 4007 and price dump all the way to 3975 and think market just liquidate at 3976 for my 0.01 lots i didn't use over lots size my advice is the just give credit for $5 more than client equity if price dump more show equity with (-$5) if price came back trader are safe

Thank you for your feedback! We're sorry to hear about your experience and would appreciate the opportunity to assist. We can't identify your account with the information available, so we've sent you a direct message here requesting a few more details. Please reply there at your convenience so our team can look into your concerns and provide the appropriate support. We look forward to hearing from you!
- The ThinkMarkets Team

Bad broker doesn’t state minimum requirements to trade xauusd! Clicked mt5 but then when get approved cannot use with mt5! When getting advice from agent becuase nothing works they are no use and give you minimum help!! Deposited and withdrew 1 hour later without being able to place a trade

We're sorry to hear about your experience, and we take your feedback seriously. We'd appreciate the opportunity to investigate the concerns you've raised. We've sent you a direct message requesting additional information so we can locate your account and review the case in detail. Please check your DMs and respond when convenient. We are looking forward to hearing from you!
- The ThinkMarkets Team

A good capable app. Responsive support team.

Thank you for the kind words! We are glad to learn that you are satisfied with ThinkTrader, and our Support team will be thrilled to hear that you are happy with their service. We wish you all the best with your trading!
- The ThinkMarkets Team

amazing market and is super easy to operate and the indicators are also so usefull especially he volume one. Overall its the best market for traders

We are delighted to hear that you've had an excellent trading experience with us. Your feedback is highly appreciated!
- The ThinkMarkets Team

Great broker, love the connectivity of trading view

Thank you for your review! We are happy to hear that you enjoy trading with us, and that you find value in our integration with TradingView. Our goal is to provide you with the best possible trading environment, and it's great to know that we have met your expectations. We wish you all the best!
- The ThinkMarkets Team

You removed the ability to trade in multiple charts and that is a big flaw because now we have multiple charts in multiple monitors but we can only execute trades in one chart!! That is amateur hour and is unacceptable. I'm thinking of switching brokers because of this exactly!!

by MarioSuleman

Thank you for your feedback. Over the past period, our team tried contacting you by phone to discuss your setup, and we’ve also sent you an email with further information, however we couldn't reach you. Please note that trading across multiple charts or screens may require a paid TradingView subscription, as these features are limited on the free plan. Please reply to our email with more details about your current setup so we can help you and clarify the available options.
- The ThinkMarkets Team

App does not work, support is a joke

Hi, and thank you for your feedback. We're sorry to hear that you've had a frustrating experience. We reviewed your profile and couldn't find any recent communication with our Support team related to this review. Our records indicate that previous inquiries some months ago were addressed with our team. We've sent you a direct message and would appreciate it if you could share some additional details with us there. We'll be happy to look into the matter and assist you directly. We are looking forward to hearing from you!
- The ThinkMarkets Team

One of the worst brokers I've ever signed up with. Not only are you not able to close your trades sometimes, stop loss won't activate at other times and your account could even turn negative. Trade with these sort at your own risk. They'll get what is due them soon!

We're sorry to hear about your experience. We'd appreciate the opportunity to investigate the concerns you've raised. We've sent you a direct message requesting additional information so we can locate your account and review the case in detail. Please check your DMs and respond when convenient. If you haven't already, we also encourage you to contact our Support team so we can assist you efficiently. We are looking forward to hearing from you!
- The ThinkMarkets Team

Fast response Great customer service Low spreads

by agulhaskirstin15

Thanks for the review. We are pleased to know that you are satisfied with the offered spreads as well as with our Support team - we'll make sure to forward your kind words to them! If you have any improvement ideas or feature suggestions that would make your experience even better, feel free to share them with us here, or reach out to our support team - we'd love to hear your thoughts!
- The ThinkMarkets Team

not trusted/ sometimes usdt is lost while you are not trading and I do not expect this from what I thought my broker.

Thank you for sharing your feedback with us. We’re sorry to hear about your experience, and we would like the opportunity to investigate this case and assist you. We have already contacted you via direct message here to gather some additional details. When convenient, please check your inbox and let us know. We look forward to hearing from you!
– The ThinkMarkets Team

Great broker regulated and great customer support

Thank you for the review! We are glad to know that you enjoy our platform and have a positive experience with us, and our Support team will be thrilled to hear you are happy with their service. Your feedback is invaluable to us!
- The ThinkMarkets Team

Slow to connect, a lot of lag, tradingview has gotten backwards, not worth it to subscribe.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Client feedback is important to us, and we would like the opportunity to look into the concerns you’ve raised to better understand what may have occurred. We have already contacted you via direct message here to gather some additional details. When convenient, please check your inbox and respond so we can investigate this further. We look forward to hearing from you.
– The ThinkMarkets Team

Awesome app, 10/10 would recommend it especially the tradingview integration, this feature is something I really looked it in a broker, the registration is also very easy and platform is very intuitive.

by BogdanPop1997

Thank you for the thoughtful feedback! We are happy to know that our platform and processes are working smoothly for you. We are proud of our integration with TradingView and it's great to hear that you find value in it. We wish you continued success with your trades!
- The ThinkMarkets Team

Placing limit orders is a challenge and that led me to lose an account, every press of a button is clumsy

Thank you for your review. We are sorry to hear about your experience, and we'd like to have the opportunity to investigate the issue you faced with our platform. We have reached out to you here in DMs to ask for more information, so when you have a moment, please check your inbox and let us know. We are looking forward to your response!
- The ThinkMarkets Team

The broker’s support team is completely unresponsive. Emails are being ignored, and for the past two days the live chat agents have been giving me the same empty promise — that I will receive a response from the financial department “soon.” No response has been provided. This is absolutely unacceptable for any company operating in the financial sector. Such behavior is unprofessional, irresponsible, and deeply concerning. When a broker fails to respond to clients — especially regarding financial matters — it raises serious red flags about their reliability, transparency, and overall integrity. Delaying communication, providing empty assurances, and leaving clients without answers is not just poor service — it is a complete failure of basic professional standards. I strongly question whether this broker can be trusted at all.

There never seems to be any issues paying money in to your trading account - however, excuses and 'precautions' over money laundering prevention, has meant needless time spend trying to justify a withdrawl. I was unable to withdraw any amount greater to my chosen payment method, other than the amount deposited. Even though the payment card used and bank account details provided to withdraw the remaining small amount, all relate to me, I'm still having problems withdrawing the final payment owed to me. A true test of a good broker, is not their platform, the amount of indicators they have or how easy it is to deposit your money - its how easy it is to withdraw your money with a minimum of fuss. Sadly, TM is the worst broker I've used and won't be trading with them again or recommending them to other traders.

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. Please note that, as a regulated broker, we are required to follow strict Anti-Money Laundering and withdrawal procedures. These measures are in place to protect both our clients and the integrity of the financial system. In some cases, this means we must return funds to the original source and request supporting documentation before releasing profits to a verified bank account held in the same name. We can confirm that once your document was submitted, our Finance team prioritized and processed the payment accordingly.

We appreciate your patience throughout this process and apologize for any inconvenience caused. If there is anything further we can assist you with, please don’t hesitate to contact us directly, we’re here to help.
-The ThinkMarkets Team

Order placement, execution and modification though Tradingview is flawless.

Thank you for the kind words! We are happy to learn that our TradingView integration works smoothly, and it's great to know that you are pleased with our service. We wish you continued success in your trading!
- The ThinkMarkets Team

ThinkMarkets deducted my client’s legitimate manual trading profits (Account #159798) due to a subsequent unrelated EA activity that didn't even make a profit. They are using "Paragraph 10" as a blanket excuse to seize earned equity. I have provided clear evidence of the time gap between manual gains and the EA, but they refuse to be fair. Avoid this broker if you expect your manual profits to be protected. Formal complaint to the FSA is underway.

by hlamahmoud36

We appreciate you taking the time to share your feedback. Please be assured that your case was reviewed very carefully. A detailed investigation was conducted on the account in question, including the positions referenced, and we fully considered the explanations provided regarding trade timing and execution behavior.

Following this review, the investigation determined that the trades were executed at prices outside of normal market conditions and in a manner that did not align with the trading rules and execution standards outlined in our Terms and Conditions, which apply consistently to all clients.

We value transparency and fairness, and we remain available should you require any further clarification regarding the review process.
- The ThinkMarkets Team

I'm still quite new with thinkmarkers, so far i haven't had any problems with them, trades executes fast, exept for this week monday when a trade got stuck on my acount, there where server problems as it was only a test trade, it's something i have never experienced before, because you can't see the trade but you know it's there, my account magager did't get the trade closed and i did not end up with any losses as the trade was losing and i couldn't do anything. I would like to thank my account manager Rivash Gudar for resolving this problem

by dewaldbotha63

Thank you so much for sharing your experience! We're very pleased to hear that our agent was able to provide the support and reassurance you needed, we will make sure to forward your comment to him. We understand how important trust is, and we're so glad to have earned it. Your kind words mean a lot to us, and we're committed to being with you every step of the way. We wish you all the best with your trading!
- The ThinkMarkets Team

Communication is non existent. Potential system issues their side yesterday. Been unable to close trades. Stops and Take Profits are ignored. First support contact. They have an issue affecting close of some trades, they are working it. Hours later 2nd support contact, automated msg. "Issue is now resolved ". I indicated that I can still not close trades. Their response, yes some people are still impacted. 20 hours later and it is a repeat of the 2nd support call. There is zero communication as to what is happening, when it may be fixed, when it is safe to use the platform again. WhatsApp channel is just ignored.

by LoppedChiver

Thank you for sharing your experience. We’re sorry for any inconvenience this situation caused you. Our dedicated team worked on finding a fix as quickly as possible, and we are happy to share that the problem has been resolved, so the platform should be functioning normally.

Thank you for your patience while we worked to fix the issue. Your feedback is important to us as it helps us improve our service! If you notice anything irregular or need assistance, please contact our support team, we remain available and ready to help.
- The ThinkMarkets Team

I’ve had a solid experience trading with this broker. Execution is fast, spreads are competitive, and the platform is stable even during high-volatility sessions. Deposits and withdrawals have been smooth so far, and customer support is responsive when needed. Overall, a reliable broker for active and intraday traders.

by nour_mohamed23010

Thank you so much for the review! We are glad to know that you enjoy our platform with the offered spreads, and our Support team will be thrilled to hear you are happy with their service. Your feedback is invaluable to us!
- The ThinkMarkets Team

ThinkTrader is a user-friendly trading platform with a clean interface and fast execution. It offers useful tools for chart analysis and supports both beginners and experienced traders

We sincerely appreciate your valuable feedback. It's great to hear that you are happy with our service, your satisfaction is what drives us to aim for more! We wish you all the best with your trading.
- The ThinkMarkets Team

It's no different to other service providers except that ThinkMarkets have smaller spreads compared to other brokers.

by naveenmallikarjuna

Thank you for the kind words, your feedback means a lot to us! If you have any improvement suggestions or feature ideas, feel free to share them with us here or at community.thinktrader.com. We wish you all the best!
- The ThinkMarkets Team