Hello, we take your user experience very seriously and hope to assist you as quickly as possible.
To help us effectively locate and resolve your issue, please reach out via our online customer service or email us at support@btcc.com and provide your registered email address, phone number, or UID.
Our team will follow up immediately and provide you with a dedicated solution.
Thank you for your understanding and support. We look forward to bringing you a better trading experience.
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Hello, we sincerely apologize for the inconvenience.
Please contact us via our live chat or email at support@btcc.com to describe the situation, and provide your registered email address, phone number, or account UID. We will conduct an investigation to improve our service, we hope to provide you with a better experience in the future.