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ThinkMarkets

Broker
Traders
13.1 K
Trade

Ratings breakdown


121
14
35
165
2,453

Reviews from actual traders



What do you think about ThinkMarkets?

Tell the community your thoughts.

Great broker, love the connectivity of trading view

Thank you for your review! We are happy to hear that you enjoy trading with us, and that you find value in our integration with TradingView. Our goal is to provide you with the best possible trading environment, and it's great to know that we have met your expectations. We wish you all the best!
- The ThinkMarkets Team

ThinkMarketsBroker
App does not work, support is a joke

Hi, and thank you for your feedback. We're sorry to hear that you've had a frustrating experience. We reviewed your profile and couldn't find any recent communication with our Support team related to this review. Our records indicate that previous inquiries some months ago were addressed with our team. We've sent you a direct message and would appreciate it if you could share some additional details with us there. We'll be happy to look into the matter and assist you directly. We are looking forward to hearing from you!
- The ThinkMarkets Team

ThinkMarketsBroker
One of the worst brokers I've ever signed up with. Not only are you not able to close your trades sometimes, stop loss won't activate at other times and your account could even turn negative. Trade with these sort at your own risk. They'll get what is due them soon!

We're sorry to hear about your experience. We'd appreciate the opportunity to investigate the concerns you've raised. We've sent you a direct message requesting additional information so we can locate your account and review the case in detail. Please check your DMs and respond when convenient. If you haven't already, we also encourage you to contact our Support team so we can assist you efficiently. We are looking forward to hearing from you!
- The ThinkMarkets Team

ThinkMarketsBroker
Fast response Great customer service Low spreads

Thanks for the review. We are pleased to know that you are satisfied with the offered spreads as well as with our Support team - we'll make sure to forward your kind words to them! If you have any improvement ideas or feature suggestions that would make your experience even better, feel free to share them with us here, or reach out to our support team - we'd love to hear your thoughts!
- The ThinkMarkets Team

ThinkMarketsBroker
not trusted/ sometimes usdt is lost while you are not trading and I do not expect this from what I thought my broker.

Thank you for sharing your feedback with us. We’re sorry to hear about your experience, and we would like the opportunity to investigate this case and assist you. We have already contacted you via direct message here to gather some additional details. When convenient, please check your inbox and let us know. We look forward to hearing from you!
– The ThinkMarkets Team

ThinkMarketsBroker
Slow to connect, a lot of lag, tradingview has gotten backwards, not worth it to subscribe.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Client feedback is important to us, and we would like the opportunity to look into the concerns you’ve raised to better understand what may have occurred. We have already contacted you via direct message here to gather some additional details. When convenient, please check your inbox and respond so we can investigate this further. We look forward to hearing from you.
– The ThinkMarkets Team

ThinkMarketsBroker
Awesome app, 10/10 would recommend it especially the tradingview integration, this feature is something I really looked it in a broker, the registration is also very easy and platform is very intuitive.

Thank you for the thoughtful feedback! We are happy to know that our platform and processes are working smoothly for you. We are proud of our integration with TradingView and it's great to hear that you find value in it. We wish you continued success with your trades!
- The ThinkMarkets Team

ThinkMarketsBroker
Placing limit orders is a challenge and that led me to lose an account, every press of a button is clumsy

Thank you for your review. We are sorry to hear about your experience, and we'd like to have the opportunity to investigate the issue you faced with our platform. We have reached out to you here in DMs to ask for more information, so when you have a moment, please check your inbox and let us know. We are looking forward to your response!
- The ThinkMarkets Team

ThinkMarketsBroker
The broker’s support team is completely unresponsive. Emails are being ignored, and for the past two days the live chat agents have been giving me the same empty promise — that I will receive a response from the financial department “soon.” No response has been provided. This is absolutely unacceptable for any company operating in the financial sector. Such behavior is unprofessional, irresponsible, and deeply concerning. When a broker fails to respond to clients — especially regarding financial matters — it raises serious red flags about their reliability, transparency, and overall integrity. Delaying communication, providing empty assurances, and leaving clients without answers is not just poor service — it is a complete failure of basic professional standards. I strongly question whether this broker can be trusted at all.
There never seems to be any issues paying money in to your trading account - however, excuses and 'precautions' over money laundering prevention, has meant needless time spend trying to justify a withdrawl. I was unable to withdraw any amount greater to my chosen payment method, other than the amount deposited. Even though the payment card used and bank account details provided to withdraw the remaining small amount, all relate to me, I'm still having problems withdrawing the final payment owed to me. A true test of a good broker, is not their platform, the amount of indicators they have or how easy it is to deposit your money - its how easy it is to withdraw your money with a minimum of fuss. Sadly, TM is the worst broker I've used and won't be trading with them again or recommending them to other traders.

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. Please note that, as a regulated broker, we are required to follow strict Anti-Money Laundering and withdrawal procedures. These measures are in place to protect both our clients and the integrity of the financial system. In some cases, this means we must return funds to the original source and request supporting documentation before releasing profits to a verified bank account held in the same name. We can confirm that once your document was submitted, our Finance team prioritized and processed the payment accordingly.

We appreciate your patience throughout this process and apologize for any inconvenience caused. If there is anything further we can assist you with, please don’t hesitate to contact us directly, we’re here to help.
-The ThinkMarkets Team

ThinkMarketsBroker
ThinkMarkets deducted my client’s legitimate manual trading profits (Account #159798) due to a subsequent unrelated EA activity that didn't even make a profit. They are using "Paragraph 10" as a blanket excuse to seize earned equity. I have provided clear evidence of the time gap between manual gains and the EA, but they refuse to be fair. Avoid this broker if you expect your manual profits to be protected. Formal complaint to the FSA is underway.

We appreciate you taking the time to share your feedback. Please be assured that your case was reviewed very carefully. A detailed investigation was conducted on the account in question, including the positions referenced, and we fully considered the explanations provided regarding trade timing and execution behavior.

Following this review, the investigation determined that the trades were executed at prices outside of normal market conditions and in a manner that did not align with the trading rules and execution standards outlined in our Terms and Conditions, which apply consistently to all clients.

We value transparency and fairness, and we remain available should you require any further clarification regarding the review process.
- The ThinkMarkets Team

ThinkMarketsBroker
I'm still quite new with thinkmarkers, so far i haven't had any problems with them, trades executes fast, exept for this week monday when a trade got stuck on my acount, there where server problems as it was only a test trade, it's something i have never experienced before, because you can't see the trade but you know it's there, my account magager did't get the trade closed and i did not end up with any losses as the trade was losing and i couldn't do anything. I would like to thank my account manager Rivash Gudar for resolving this problem

Thank you so much for sharing your experience! We're very pleased to hear that our agent was able to provide the support and reassurance you needed, we will make sure to forward your comment to him. We understand how important trust is, and we're so glad to have earned it. Your kind words mean a lot to us, and we're committed to being with you every step of the way. We wish you all the best with your trading!
- The ThinkMarkets Team

ThinkMarketsBroker
Communication is non existent. Potential system issues their side yesterday. Been unable to close trades. Stops and Take Profits are ignored. First support contact. They have an issue affecting close of some trades, they are working it. Hours later 2nd support contact, automated msg. "Issue is now resolved ". I indicated that I can still not close trades. Their response, yes some people are still impacted. 20 hours later and it is a repeat of the 2nd support call. There is zero communication as to what is happening, when it may be fixed, when it is safe to use the platform again. WhatsApp channel is just ignored.

Thank you for sharing your experience. We’re sorry for any inconvenience this situation caused you. Our dedicated team worked on finding a fix as quickly as possible, and we are happy to share that the problem has been resolved, so the platform should be functioning normally.

Thank you for your patience while we worked to fix the issue. Your feedback is important to us as it helps us improve our service! If you notice anything irregular or need assistance, please contact our support team, we remain available and ready to help.
- The ThinkMarkets Team

ThinkMarketsBroker
I’ve had a solid experience trading with this broker. Execution is fast, spreads are competitive, and the platform is stable even during high-volatility sessions. Deposits and withdrawals have been smooth so far, and customer support is responsive when needed. Overall, a reliable broker for active and intraday traders.

Thank you so much for the review! We are glad to know that you enjoy our platform with the offered spreads, and our Support team will be thrilled to hear you are happy with their service. Your feedback is invaluable to us!
- The ThinkMarkets Team

ThinkMarketsBroker
hallo terimakasih kepada broker ternama Sepenjang masa yaitu thinkmarkets yang senantiasa memberikan performa yang bagus setiap saat saya sebagai trader merasa terharu atas semuah pelayanan yang di berikan mulai dari live chat yang pertama, pembayaran, dan lancar tidak ada gangguan saat mengakses web ataupun apk dan banyak yang lainya itu semua bagus terimakasih thinkmarket sudah memberikan pelayanan yang bagus ini jujur sih bagus banget

Terima kasih atas penghargaan Anda, masukan Anda sangat berarti bagi kami! Kami akan terus berupaya menyediakan lingkungan trading yang nyaman agar pengalaman Anda bersama kami selalu luar biasa.
- Tim ThinkMarkets

ThinkMarketsBroker
ThinkMarkets’ overall execution has been very impressive, especially on major forex pairs where spreads are quite competitive. The TradingView integration is a big plus for me—it makes it very easy to take trade ideas directly from charts and execute efficiently. It genuinely feels like I’m analyzing and executing trades on a modern, professional-level platform, which is important for serious traders. So far, everything has been smooth and stable. I haven’t tested withdrawals yet, but my experience with customer support has been very positive—their response time was fast and helpful, which I consider a crucial factor for any forex trader. There are a few minor areas that could be improved, but overall, as a serious trader, ThinkMarkets feels like a solid and reliable broker.
by amikali1234

Thank you so much for the review! We are glad to know that you enjoy our platform and have a positive trading experience utilizing the offered tools & features, and our Support team will be thrilled to hear you are happy with their service. Your feedback is invaluable to us!
- The ThinkMarkets Team

ThinkMarketsBroker