Deriv

Broker
Traders
55.3 K
Trade

Ratings breakdown


22
10
10
45
251

Reviews from actual traders



What do you think about Deriv?

Tell the community your thoughts.

Hi Trader!
Thank you for your great feedback! We're delighted to hear you're enjoying the trading environment and our fast deposits and withdrawals.
We also noticed you rated your experience 4 stars. We'd love to know if there's anything we could improve to make it a 5-star experience for you. Your feedback helps us continue improving Deriv!
We truly appreciate your support and wish you continued success in your trading journey!

Hi Trader!
Thank you for your great feedback! Good news - TradingView already supports this functionality.
You can use a Long Position or Short Position drawing to prepare an order with your entry, Stop Loss, and Take Profit levels:

→ Add a Long Position or Short Position drawing and adjust the levels.
→ Right-click the drawing.
→ Select "Create limit order".
→ Review the entry, quantity, Stop Loss, and Take Profit in the order panel.
→ Confirm and place the order.

Please note that drawing the setup itself does not automatically place the trade - the order still needs to be confirmed in the order panel.
We hope this makes your trading experience even better!

Hi Trader!
We take claims regarding unpaid partner commissions seriously, but we would also like to clarify that partner commissions are not arbitrarily withheld. Partner accounts and commission payments are subject to the applicable Partner Programme terms and may require review in certain circumstances.
For security, privacy, and compliance reasons, we cannot discuss the details of an individual partner account or any decisions relating to it in a public review.
If your case has already been reviewed by our team, we encourage you to continue through the official communication channel associated with your case for any account-specific information.
We remain committed to treating our partners fairly and reviewing each case according to the applicable terms.

Hi Trader,
Thank you for sharing your feedback. We understand this situation has been frustrating for you, and we're sorry to hear that. Our team reviews all partner cases individually in line with our program terms, and payouts are determined accordingly.
If you'd like to discuss the specifics of your case further, our Partnerships team remains available through official support channels.

I have only recently become a partner on deriv.com, and my account has generated over $300 in commission. I did not receive that commission on the payment date. Instead, on the payment date, I received a notice stating that because my client's trading activity had violated the terms and conditions, my commission had been revoked. I did not agree with that decision and contacted the support department to have the matter reviewed. After more than two weeks of correspondence, I was told that no violation had occurred on either the client's account or the partner's account. However, my commission still has not been paid, and the broker continues to withhold that payment. They just kept repeating the same answer over and over. When I asked why, if no violation occurred, I still wasn't being paid, they simply went silent and passed responsibility on to another support department. But when I contacted that department, no one helped me either. I reached out via WhatsApp to contact the manager in Vietnam, but received no response — only automated messages. I am extremely frustrated about this. I believe that a reputable broker should follow the very terms and conditions it has set out. And for a broker that has received numerous awards, including awards for being a transparent broker in past years, I find this way of handling the issue completely unacceptable and deeply disappointing. At this point, all I can do is share this issue on review platforms and social media forums so that people are aware, in the hope that they will be cautious when trading — and especially when considering becoming a partner with this broker. The credibility they've built seems to be gradually disappearing.

Hi Trader,
Thank you for sharing your feedback. We understand this situation has been frustrating for you, and we're sorry to hear that. Our team reviews all partner cases individually in line with our program terms, and payouts are determined accordingly.
If you'd like to discuss the specifics of your case further, our Partnerships team remains available through official support channels.

Hi Trader!
Thank you for your amazing review and for trusting Deriv over the years! We're delighted to hear that you find our platforms easy to use and that our team has been there whenever you needed support.
Your continued trust means a lot to us. We wish you many more years of a great trading experience with Deriv!

Hi Trader!
Thank you for your great feedback! We're glad to hear you're enjoying the fast execution, reliability, and tight spreads.
We also noticed you rated your experience 4 stars. We'd love to know if there's anything we could improve to make it a 5-star experience for you. Your feedback helps us continue improving Deriv!