Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear how frustrating your experience has been and understand why these issues have left you feeling disappointed. Limitations around platform availability, chart performance, and support interactions are not what anyone expects from a trading provider, and we recognise how disruptive this can be.
While we can’t address individual cases or technical specifics in a public forum, your comments are taken seriously and help highlight areas that need improvement. We regret the experience you’ve had and appreciate you being open about your concerns. All the best, K.N
Thank you for your feedback. We’re sorry to hear about the delay you’ve experienced with IG data when connected to TradingView. We understand how critical real-time pricing is, especially for day trading, and how this discrepancy can make trading directly from TradingView charts impractical.
Your comments have been noted and help highlight areas where improvements are needed. We appreciate you taking the time to share this experience. All the best, K.N
Thank you for sharing your experience. We’re truly sorry to hear how distressing and frustrating this situation has been for you, especially given the length of time involved and the impact it’s had. We understand how important transparency, fairness, and timely withdrawals are, and why this would cause serious concern.
While we’re unable to comment on individual account matters in a public forum, your feedback is taken seriously. We regret the frustration this has caused and acknowledge how upsetting this experience must feel. We encourage continuing engagement through the appropriate formal channels so the matter can be reviewed thoroughly. All the best, K.N
Thank you for taking the time to share your detailed feedback. We're very sorry to hear that your experience hasn’t improved and that the TradingView integration remains frustrating — particularly with open trades not displaying correctly on key charts like NASDAQ (TECH100).
We understand how critical this functionality is and have escalated your comments to our technical teams for further investigation. We truly appreciate your patience and continued feedback as we work toward improving stability and usability across all connected platforms. All the best, K.N
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Terms and fees
0,7 points sur les principales paires de devises,
1 point sur les principaux indices,
0,6 points sur les matières premières.
About IG
Tools and features
Frequently asked questions
- Forex pairs
- CFDs
- AMF (Autorité des marchés financiers)
- FCA (Financial Conduct Authority )
- BaFIN (Federal Financial Supervisory Authority)
Note that different brokers have different terms, and IG has its own account opening time — 5 minutes.
Brokers usually require deposits to manage risk, cover trading costs, and comply with regulations. Deposits act as collateral for leveraged trades, ensuring brokers don’t face losses if a trade goes against a trader. They also help cover fees, prevent fraud, and ensure serious trading activity.
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
Brokers impose inactivity fees to cover maintenance costs, comply with regulations, and encourage active trading. These fees help offset expenses for managing inactive accounts and prevent account abandonment.
- Limit orders
- Stop orders
- Market orders
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.