Ratings breakdown
Reviews from actual traders
What do you think about Pepperstone?
Tell the community your thoughts.
Dear Trader,
Thank you for your five-star review and for sending your support from India! We’re delighted that you’re enjoying the execution quality with Pepperstone.
We also appreciate your feedback regarding the intermittent disconnections. Please contact our Support team at support@pepperstone.com so we can help investigate the connection issue and assist with any questions regarding your withdrawal.
Team Pepperstone
Dear Trader,
Thank you for your fantastic five-star review! We’re delighted that you’ve enjoyed fast trade execution and found the cTrader app useful for monitoring your positions while on the go.
We truly appreciate your support and wish you continued success with Pepperstone.
Team Pepperstone
Dear Trader,
Thank you for your fantastic 5-star review!
We're delighted to hear that you've had such a positive experience with Pepperstone and that our trading conditions and platforms have met your expectations.
Providing a smooth and reliable trading experience is something we continuously strive for, so it's wonderful to receive your feedback.
We truly appreciate your trust and support and look forward to being part of your continued trading journey.
Team Pepperstone
Dear Trader,
Thank you for your five-star rating! We truly appreciate your support and wish you a continued positive experience with Pepperstone through TradingView.
Team Pepperstone
Dear Trader,
Thank you so much for your feedback and for taking the time to share it. It means a lot to our team to hear that you value the TradingView integration. If there’s ever anything we can do to support you, we’re always just a message away.
Team Pepperstone
Guten Tag,
vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, es mit uns zu teilen.
Wir verstehen, dass eine Entscheidung über eine Geschäftsbeziehung enttäuschend und unerwartet sein kann. Als regulierter Broker nimmt Pepperstone seine Verantwortung gegenüber Kunden sowie die regulatorischen Anforderungen sehr ernst. Solche Entscheidungen werden niemals leichtfertig oder willkürlich getroffen, sondern folgen einer sorgfältigen internen Prüfung sowie unseren vertraglichen und regulatorischen Verpflichtungen.
Auch wenn wir Details zu einzelnen Konten nicht öffentlich besprechen können, steht Ihnen unser Team bei Fragen oder administrativen Anliegen gerne zur Verfügung. Bitte wenden Sie sich direkt an unser Support-Team unter support@pepperstone.com.
Ihr Pepperstone-Team
Dear Trader,
Thank you for choosing Pepperstone for your first broker experience! We’re delighted that you’re enjoying the platform so far.
We also appreciate your feedback regarding margin. Available leverage and margin requirements may vary depending on the account type, instrument and applicable regulatory requirements. If you would like further information about your account settings, our support team will be happy to assist at support@pepperstone.com.
Team Pepperstone
Dear Trader,
Thank you for your thoughtful five-star review! We’re delighted that you’re enjoying the TradingView integration and finding the platform easy to use.
We also appreciate your feedback regarding the frequency of the review prompts and will ensure it is shared with the relevant team for consideration.
Team Pepperstone
Dear Trader,
We’re sorry to hear that you’re unable to place trades through TradingView. This may be related to the account connection, trading permissions or the instrument selected, and we would like to investigate it for you.
Please contact our support team at support@pepperstone.com with your trading account number and a screenshot of the message displayed. Once contacted, please also provide us with the case number so we can follow up.
Team Pepperstone
Dear Trader,
We’re sorry to hear about the repeated disconnections and the loss of your TradingView setup. We understand how disruptive this can be and would like to investigate the connection issue further.
Please contact our support team at support@pepperstone.com with your trading account number, the approximate date and time of the issue, and any available screenshots.
Team Pepperstone
Dear Trader,
Thank you for your five-star review! We’re delighted that you’re enjoying trading XAUUSD with Pepperstone and finding our TradingView integration easy to use. We wish you continued success as you develop your trading knowledge.
Team Pepperstone
Dear Trader,
Thank you for your wonderful five-star review! We’re delighted that the welcome call made you feel supported and gave you such a positive first impression. Providing personal, reliable assistance from the very beginning is extremely important to us.
We appreciate your trust and look forward to supporting you throughout your journey with Pepperstone.
Team Pepperstone
Dear Trader,
Thank you for your five-star review! We’re pleased that you’re enjoying fast trade execution and a smooth order-entry experience with Pepperstone on TradingView. We truly appreciate your feedback.
Team Pepperstone
Dear Trader,
We’re concerned to hear that you experienced issues which you believe affected your trades and account balance. We take trading-related concerns seriously and would like to review the relevant execution records.
Please contact us at support@pepperstone.com with your trading account number, the affected order numbers, and the approximate dates and times of the occurrences so our team can investigate the matter thoroughly.
Team Pepperstone
Dear Trader,
Thank you for your five-star review and for choosing Pepperstone over the past year! We’re delighted that you’ve enjoyed a smooth experience, fast payments and the range of available payment options. Your continued trust and support mean a great deal to us.
Team Pepperstone
Dear Trader,
Thank you for sharing your feedback. We’re sorry to hear that you experienced delays after submitting your trades, as timely execution is important.
Please contact us at support@pepperstone.com with your trading account number, the affected order numbers, and the approximate date and time of the occurrences. This will allow our team to review the relevant execution records and assist you further.
Team Pepperstone
Dear Trader,
We’re sorry to hear that missing chart data has affected your experience with XAUUSDF and CRUDEF on TradingView. We’d like to investigate this further.
Please contact us at support@pepperstone.com with your TradingView username, the approximate dates and times the gaps occurred, and screenshots showing the missing data. Our team will review the matter and assist you accordingly.
Team Pepperstone
Dear Trader,
Thank you for your five-star review! We’re delighted to know that you value Pepperstone’s reliability and transparency. Your trust means a great deal to us, and we look forward to continuing to provide you with an excellent trading experience.
Team Pepperstone
Dear Ali,
We understand how concerning it is when an order does not execute as expected, particularly when this may affect your trading outcome.
Please contact us from your registered email address at support@pepperstone.com and provide your trading account number, the affected order details, the approximate date and time of the incident, and any error message or screenshot available. This will allow our team to investigate the matter thoroughly.
Team Pepperstone
Dear Trader,
Thank you for your five-star review! We’re pleased that you value Pepperstone’s reliability and seamless integration with TradingView.
Your support means a great deal to us, and we look forward to continuing to provide you with an excellent trading experience.
Team Pepperstone
Dear Muhammad,
Thank you for your five-star review and for placing your confidence in Pepperstone over the past three years. We’re delighted to have supported you since the beginning of your trading journey, and your recommendation means a great deal to us.
If you ever need any assistance, please contact our support team at support@pepperstone.com.
Team Pepperstone
Dear Trader,
Thank you for sharing your feedback. We understand how inconvenient repeated logouts and a lengthy reconnection process can be, particularly when you need timely access to your trades.
Please contact our support team at support@pepperstone.com with your registered email address and details of the platform and device you are using. Our team will be happy to investigate and assist you.
Team Pepperstone