Entre 74 et 89% des comptes d'investisseurs particuliers perdent de l'argent en tradant des CFD avec ce fournisseur.

Capital.com

Broker
Traders
316.5 K
Trade

Ratings breakdown


1,002
442
1,259
3,668
22,768

Reviews from actual traders



What do you think about Capital.com?

Tell the community your thoughts.

Hi,

Thank you for such a thoughtful review, we're really glad to hear you've had such a positive experience with the platform and our support team. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on

Capital·com Support

مرحبًا، في بعض الحالات قد نطلب إثبات ملكية للبطاقة أو الحساب البنكي، وذلك حتى مع وجود توثيق للحساب ومصادقة ثنائية، للحفاظ على أمان المدفوعات والامتثال للمتطلبات التنظيمية.

يرجى التواصل معنا عبر support@capital.com وسنساعدكم مباشرة.

فريق دعم كابيتال دوت كوم

Hola, ¡muchas gracias por tu valoración tan positiva! Nos alegra mucho saber que disfrutas de la plataforma. Si alguna vez tienes sugerencias o algo que te gustaría mejorar, no dudes en escribirnos a feedback@capital.com.

Capital.com Support

Hi nanxy_y_chan, Can you please reach out to us at support@capital.com so we can discuss this with you.

Hi, we take reports like this very seriously. Due to regulatory requirements, we are currently unable to onboard clients from all regions, as this is a legal obligation under the licences we operate. If you believe this is an error or have any specific concerns, please email support@capital.com quoting this review and a senior member will handle it directly.

Capital.com Support

⚠️ **This is my personal experience with Capital.com, shared so others can make an informed decision after considering all available experiences.** This has been the worst experience I have ever had with a trading platform. During **June and early July 2026**, I experienced repeated technical issues, including platform freezes, delayed order execution, and an inability to close my positions while the market continued to move. On several occasions, I received confirmation that my close orders had been executed, yet my positions remained open. As a result, I was unable to manage my risk, and my losses eventually exceeded **AED 245,000** after my positions were forcibly closed due to insufficient margin. After I submitted my complaint, the company acknowledged a technical incident lasting approximately **31 minutes**, but concluded through its internal investigation that it had no impact on my trading. In my view, this conclusion does not reflect my trading experience or the evidence I submitted. I provided video recordings, screenshots, trading records, and correspondence with the support team. Nevertheless, my complaint was rejected based on an internal investigation conducted by the company itself. When I requested compensation, the company relied on the fact that I had accepted its Terms and Conditions, including clauses relating to possible delays or technical issues. In my view, this did not address the facts I raised or the evidence regarding how these technical issues affected my ability to manage my trades. I have escalated my case to the relevant financial regulator and am awaiting an independent review of the facts and evidence. If Capital.com believes that any part of this review is inaccurate, I invite the company to respond publicly or contact me to review the evidence I have provided, including video recordings, trading records, and correspondence. I will update this review if there are any significant developments in my case.

Hello,

Thank you for taking your time to rate us.

We are currently reviewing the matter and will contact you as soon as we have updates on the matter.

In case you have any additional details you would like to share please contact us at support@capital.com

Capital·com Support

Hello,

Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on.

Capital·com

After receiving a response from Capital.com, I see that almost every response you provide looks very similar to everyone else who has complaints about you. It's almost like copy-pasting. You invite people to contact you. I contacted you via chat in the app, and after an hour of conversation, your agent simply walked away and stopped talking without even saying "thank you." So please don't write sweetly about how helpful you are, because you're not. The next day, other people wrote something, but in the same tone, saying that you need something and don't care about what the client doesn't like. I'll repeat myself because I see you don't understand what's being said about you. A client can understand the procedure if you need certain documents to be submitted. You can require this at the beginning when registering an account. Then the client can decide whether it's worth using this app or choosing another, as there are many on the market. As for the excuse that you need to verify the client, the regulations also apply to you at the beginning of the contract, when opening an account, not just when the client deposits their money. This is pure blackmail. If they don't provide what you want, you can block their account functions, including the loss of their funds. You verified and approved me twice before, so it's incomprehensible why you keep doing this over and over again. This is absurd, and it's important for people to know the truth. Investors already experience stress when investing, and they don't need the added stress of using your app due to unclear procedures.

Hello,

Thank you for taking the time to share your feedback.

As a regulated broker, we are required to follow certain compliance and verification procedures when providing our services. As a result, we may occasionally request additional information or documentation to ensure that account details remain up to date and that we continue to meet our regulatory obligations.

We understand that these requests can sometimes be inconvenient, and we appreciate your comments regarding your experience. If there are any specific concerns that you would like us to review further, please feel free to contact us directly at helpdesk@capital.com, and we will be happy to assist.

Regards

Hello,

Thank you very much for sharing your feedback. Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.

Capital·com

Thank you for taking the time to rate us. Please note that slippage can occur during periods of high volatility or low liquidity, as well as when the market reopens with a gap. You can read more about it here: capital.com/en-int/learn/trading-strategies/price-slippage. We can see that contact has been made with our customer support team, and the inquiry will be reviewed. If there are any further questions, please do not hesitate to contact us at helpdesk@capital.com. Regards

Hello,

Thank you for taking the time to rate us.

Please contact us directly at helpdesk@capital.com with more details (including the instruments, timeframes, and screenshots if possible) so this can be checked further.

Regards,
Capital.com

Hello,

Thank you for your positive feedback. We’re glad to hear that you consider our platform among the best and that you find the interface clear and easy to use. It’s also great to know that the TradingView features are helpful for you. We appreciate your support.

Best regards, Capital.com.

We’re thrilled to hear such positive feedback! It’s great to know you find the platform easy to navigate and effective for trading at all levels. We’re especially glad you’re enjoying the resources as well. Your recommendation means a lot, thank you for your support!