Entre 74 et 89% des comptes d'investisseurs particuliers perdent de l'argent en tradant des CFD avec ce fournisseur.

Traders

324.8 K

Overview Reviews Publications

Ratings breakdown

1,011

442

1,262

3,683

22,868

Reviews from actual traders

What do you think about Capital.com?

Tell the community your thoughts.

Great broker i have been using for a while, had an issue with withdrawal process but my G Antonios from support pulled through and made sure my issue was no more.

2 days ago

Hi,

Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.

Capital·com Support

2 days ago

Almost quick and helpful answers

by beru6672_jaeger

Hi, thank you for your feedback, glad to hear our team was able to help you promptly. If you need anything else, feel free to reach out at support@capital.com

Capital·com Support

7 days ago

Хорошая платформа, на удивление быстро выводит, погрешность в цифрах есть с другими платформами но терпимо Возникают проблемы, служба поддержки работает оперативно Хочу упомянуть девушку из службы поддержки по имени Lisa даже свет не успевает за её скоростью. Решила проблему будто и небыло проблемы Вполне доволен платформой Но всё же интерфейс мобильной версии, использование инструментов отдельный вид мазохизма

Здравствуйте, спасибо большое за подробный отзыв, нам очень приятно слышать, что наша служба поддержки работает так оперативно. Мы также учли ваши замечания по мобильному интерфейсу и инструментам и передадим их нашей продуктовой команде. Если у вас есть другие пожелания, напишите нам на feedback@capital.com.

Служба поддержки Capital·com

Für alle die einen Guten Broker suchen, der Zuverlässig und schnell auszahlt und einzahlt dann ist dieser Broker der richtige. Der Spread ist verhältnismäßig gering im Vergleich zu anderen Broker und die Auswahl ist Riesig. Du kannst CFDs, Optionen, Aktien, Anleihen, ETFs und vieles mehr Handeln. Ich hatte einmal ein Problem und habe dem Support angefragt, innerhalb wenigen Stunden habe ich eine Antwort und sogar eine lösung erhalten. Ich nutze den Broker seit etwa einem Jahr und muss einfach sagen daß er unter allen anderen Broker in meinen Augen der beste ist den man mit einer guten übersicht bedienen kann. Natürlich braucht man Ahnung und Vorwissen, aber auch das steht alles in der App.

by juliankaiser313

Hallo, vielen Dank für Ihr ausführliches Feedback, es freut uns sehr zu hören, dass Sie mit der Plattform und unserem Support so zufrieden sind. Bei Fragen erreichen Sie uns jederzeit unter support@capital.com

Capital·com Support

I am using capital.com for 5 years . Beginning stage I am facing lot’s of problems. Now everything fine. Deposit & withdrawal very fast. Thankyou capital.com

by mujeebkaippally1

Hi, thank you for sticking with us over the years and for the kind words. We’d love to know what we could do to earn that extra star. Feel free to email feedback@capital.com and let us know.

Capital·com Support

Outstanding customer service I am really impressed with the support here. Antoniya helped me today and she was fantastic. Not only was she very professional, but she was also incredibly sweet and kind throughout the entire interaction. It’s great to know their team cares so much about their clients

Hi,

Thank you for the 5-star rating. We're really glad to have you with us. If you ever need anything, we're at support@capital.com.

Capital·com Support

fxcodex.com used to recommend this broker so I opened an account, and I am genuinly happy with their support andd smooth interface. No complain at all! if they have cashback or bonus that would be even better.

Hi,

Thanks for the rating. If there's something specific we could do better, we'd really like to hear from you. Please email feedback@capital.com and we'll look into it.

Capital·com Support

I’ve had a very positive experience with Capital.com. The platform is user-friendly, easy to navigate, and provides a good range of trading instruments. I also appreciate the transparency and the overall quality of the service. I would especially like to thank "Charles" for his excellent support. He was professional, patient, and very helpful in answering my questions and explaining everything clearly. His assistance made my experience with Capital.com even better. Overall, I’m satisfied with Capital.com and would recommend it to traders who are looking for a convenient and professional trading platform.

Hi,

Thank you for such a thoughtful review, we're really glad to hear you've had such a positive experience with the platform and our support team. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on

Capital·com Support

The platform is occasionally slow—Forex charts sometimes freeze and fail to display data. The spreads, especially for positions in Forex, are quite high. Overall, my experience with Capital has been disappointing. The main positive aspect is that withdrawals are processed quickly.

Thank you for taking the time to rate us. We're sorry to hear about this situation. Please contact us at helpdesk@capital.com and provide more details so we can look into this matter further. Best regards.

التحويل السحب الايداع معقدة وتحتاج لتسريع المعاملات المالية خصوصا ان الحساب موثق ومفعل التحقق الثنائي لايحتاج الابطاء في العمليات

مرحبًا، في بعض الحالات قد نطلب إثبات ملكية للبطاقة أو الحساب البنكي، وذلك حتى مع وجود توثيق للحساب ومصادقة ثنائية، للحفاظ على أمان المدفوعات والامتثال للمتطلبات التنظيمية.

يرجى التواصل معنا عبر support@capital.com وسنساعدكم مباشرة.

فريق دعم كابيتال دوت كوم

Es la mejor plataforma de todas la que uso muy fácil y entendible, comisiones bajas y lo mejor si mantienes un colchón bueno de capital nunca serás liquidado, los retiros y depósitos son rápidos y confiables directo a tu cuenta bancaria sin restricciones, y la atención del personal es rápida y eficiente. Los gráficos le hago una combinación de 5 indicadores y tres Medias Móviles, y además verifico en TradingView con dos indicadores más distintos a los de Capital y no tengo fallos en las operaciones, yo opero desde España y funciona perfectamente.

Hola, ¡muchas gracias por tu valoración tan positiva! Nos alegra mucho saber que disfrutas de la plataforma. Si alguna vez tienes sugerencias o algo que te gustaría mejorar, no dudes en escribirnos a feedback@capital.com.

Capital.com Support

2 weeks for a case that is still not solve. Broker had issues and positions were not displayed. Took my sl without knowing

by enfiedjian_t

Hi, sorry to hear your experience with our team didn't meet your expectations. We can see your case is currently being handled by your account manager. If any issue remains, please email support@capital.com and ask for a senior agent, quoting this review.

Capital.com Support

After posting my initial review, Capital.com contacted me and confirmed that they are carefully reviewing the trades and the issues caused by the platform failure. I appreciate that they took the time to investigate the situation and look into the details.

Hi, thanks for the high rating. We're really pleased to have you with us. If you ever need anything, we're at support@capital.com.

Capital·com Support

very smooth to use and great support

Hi iceberg100, thank you for the 5-star rating. We're really glad to have you with us. If you ever need anything, we're at support@capital.com.

Capital·com Support

Capital.com constantly logs out in TradingView and needs to be logged back in while trading. Frustrating...

Hi, we're sorry to hear about this. Please email us at support@capital.com from your registered address and our team will look into this for you straight away.

Capital.com Support

Just now I tried to place 4 trades. None of which went through even though it said order placed. No record on the Capital.com website or on Trading View so I did another but this time a limit order, same thing. Then placed another but a stop order, same thing. Their phone number wouldn't let me call more than once so blocks me saying I've reached my limit and I emailed the two reps I have details for and BOTH are out of office. Within 15 minutes all my orders got released all together, identical ones and were a loss as I didn't know they had gone through. I've emailed them to ask for a full refund for these trades and yet to hear from them. If I don't get any refund or communication I will take this further. Needless to say I will also be switching brokers and I do NOT recommend. If Capital.com are reading this, reach out to me asap.

by nanxy_y_chan

Hi nanxy_y_chan, Can you please reach out to us at support@capital.com so we can discuss this with you.

Dear trader! If you're looking for a reliable brokerage company, do not work with capital.com under any circumstances. This company frequently commits fraudulent transactions against its clients. 1. They make false accusations against clients during identity verification procedures. All losses related to account freezing are yours. 2. Any disputes with the company are resolved exclusively in the company's favor. 3. The more you lose, the better for this pseudo-broker. 4. Constant slippage, bugs, and system freezes. Naturally, all the losses are yours! And much more. All their 5-star ratings are paid reviews! I do not recommend anyone working with this fake, fraudulent broker.

Hi, we take reports like this very seriously. Due to regulatory requirements, we are currently unable to onboard clients from all regions, as this is a legal obligation under the licences we operate. If you believe this is an error or have any specific concerns, please email support@capital.com quoting this review and a senior member will handle it directly.

Capital.com Support

⚠️ **This is my personal experience with Capital.com, shared so others can make an informed decision after considering all available experiences.** This has been the worst experience I have ever had with a trading platform. During **June and early July 2026**, I experienced repeated technical issues, including platform freezes, delayed order execution, and an inability to close my positions while the market continued to move. On several occasions, I received confirmation that my close orders had been executed, yet my positions remained open. As a result, I was unable to manage my risk, and my losses eventually exceeded **AED 245,000** after my positions were forcibly closed due to insufficient margin. After I submitted my complaint, the company acknowledged a technical incident lasting approximately **31 minutes**, but concluded through its internal investigation that it had no impact on my trading. In my view, this conclusion does not reflect my trading experience or the evidence I submitted. I provided video recordings, screenshots, trading records, and correspondence with the support team. Nevertheless, my complaint was rejected based on an internal investigation conducted by the company itself. When I requested compensation, the company relied on the fact that I had accepted its Terms and Conditions, including clauses relating to possible delays or technical issues. In my view, this did not address the facts I raised or the evidence regarding how these technical issues affected my ability to manage my trades. I have escalated my case to the relevant financial regulator and am awaiting an independent review of the facts and evidence. If Capital.com believes that any part of this review is inaccurate, I invite the company to respond publicly or contact me to review the evidence I have provided, including video recordings, trading records, and correspondence. I will update this review if there are any significant developments in my case.

Hello,

Thank you for taking your time to rate us.

We are currently reviewing the matter and will contact you as soon as we have updates on the matter.

In case you have any additional details you would like to share please contact us at support@capital.com

Capital·com Support

Fine until yesterday when it failed to show open trades for 15 mins resulting in a loss for me

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience and understand how frustrating this must have been. Please contact us at helpdesk@capital.com with your account details so our team can investigate this further.

Regards

Happy so far with Captial.com, fast responses and easy deposits.

Hi,

Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.

Capital·com

Excellent experience so far.The combination of Capital.com and TradingView is perfect for modern traders.The charts are clean,the connection is flawless,and it makes analyzing and executing trade so much more enjoyable.No more messy,complicated setups.5 stars!

Hello,

Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on.

Capital·com

After receiving a response from Capital.com, I see that almost every response you provide looks very similar to everyone else who has complaints about you. It's almost like copy-pasting. You invite people to contact you. I contacted you via chat in the app, and after an hour of conversation, your agent simply walked away and stopped talking without even saying "thank you." So please don't write sweetly about how helpful you are, because you're not. The next day, other people wrote something, but in the same tone, saying that you need something and don't care about what the client doesn't like. I'll repeat myself because I see you don't understand what's being said about you. A client can understand the procedure if you need certain documents to be submitted. You can require this at the beginning when registering an account. Then the client can decide whether it's worth using this app or choosing another, as there are many on the market. As for the excuse that you need to verify the client, the regulations also apply to you at the beginning of the contract, when opening an account, not just when the client deposits their money. This is pure blackmail. If they don't provide what you want, you can block their account functions, including the loss of their funds. You verified and approved me twice before, so it's incomprehensible why you keep doing this over and over again. This is absurd, and it's important for people to know the truth. Investors already experience stress when investing, and they don't need the added stress of using your app due to unclear procedures.

Hello,

Thank you for taking the time to share your feedback.

As a regulated broker, we are required to follow certain compliance and verification procedures when providing our services. As a result, we may occasionally request additional information or documentation to ensure that account details remain up to date and that we continue to meet our regulatory obligations.

We understand that these requests can sometimes be inconvenient, and we appreciate your comments regarding your experience. If there are any specific concerns that you would like us to review further, please feel free to contact us directly at helpdesk@capital.com, and we will be happy to assist.

Regards

It was first broker I registered , I saw it amazing , as a trader and user , I leave it trying to find better as my right to find the best for me , but after months and after many brokers which are considered as big broker , I came back to Capital com there is other one ,I won't name it but capital considered as winner 🏆 number 1 , the only broker I could advice and invite family and friends to use it with full convince , 100% safe ,100% trusted, progress contuntiuasely, treating traders and their feedback , perfect support team Etc .

by ALKHALIFAH1983

Hello,

Thank you very much for sharing your feedback. Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.

Capital·com