Hi, we take reports like this very seriously. Due to regulatory requirements, we are currently unable to onboard clients from all regions, as this is a legal obligation under the licences we operate. If you believe this is an error or have any specific concerns, please email support@capital.com quoting this review and a senior member will handle it directly.
Capital.com Support
Ratings breakdown
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Tell the community your thoughts.
Hello,
Thank you for taking your time to rate us.
We are currently reviewing the matter and will contact you as soon as we have updates on the matter.
In case you have any additional details you would like to share please contact us at support@capital.com
Capital·com Support
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand how frustrating this must have been. Please contact us at helpdesk@capital.com with your account details so our team can investigate this further.
Regards
Thank you for your review. We apologize for the experience you have had. We can see you have been in contact with both our support team and account manager, and your inquiry is being looked into. If there is anything else we can assist you with, please feel free to reach out to us at helpdesk@capital.com
Regards
Hi,
Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.
Capital·com
Hello,
Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on.
Capital·com
Hello,
Thank you for taking the time to share your feedback.
As a regulated broker, we are required to follow certain compliance and verification procedures when providing our services. As a result, we may occasionally request additional information or documentation to ensure that account details remain up to date and that we continue to meet our regulatory obligations.
We understand that these requests can sometimes be inconvenient, and we appreciate your comments regarding your experience. If there are any specific concerns that you would like us to review further, please feel free to contact us directly at helpdesk@capital.com, and we will be happy to assist.
Regards
Hello,
Thank you very much for sharing your feedback. Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.
Capital·com
Thank you for taking the time to rate us. Would you be able to reach out to us directly at helpdesk@capital.com so we can better understand the issue and provide the appropriate support? Regards
Thank you for taking the time to rate us. Kindly reach out to us directly at helpdesk@capital.com so that the account status can be reviewed and further assistance can be provided. Regards
Thank you for taking the time to rate us. Please note that slippage can occur during periods of high volatility or low liquidity, as well as when the market reopens with a gap. You can read more about it here: capital.com/en-int/learn/trading-strategies/price-slippage. We can see that contact has been made with our customer support team, and the inquiry will be reviewed. If there are any further questions, please do not hesitate to contact us at helpdesk@capital.com. Regards
Hello,
Thank you for taking the time to rate us.
Please contact us directly at helpdesk@capital.com with more details (including the instruments, timeframes, and screenshots if possible) so this can be checked further.
Regards,
Capital.com
Hello,
Thank you for your positive feedback. We’re glad to hear that you consider our platform among the best and that you find the interface clear and easy to use. It’s also great to know that the TradingView features are helpful for you. We appreciate your support.
Best regards, Capital.com.
We’re thrilled to hear such positive feedback! It’s great to know you find the platform easy to navigate and effective for trading at all levels. We’re especially glad you’re enjoying the resources as well. Your recommendation means a lot, thank you for your support!
Thank you for taking the time to review us. We strive to offer competitive terms, so please contact us at helpdesk@capital.com and let us know which financial instruments you would like to see lower spreads on. Regards.
Hello, thank you for taking the time to rate us.
We're glad to hear you're enjoying the overall experience. Regarding the TradingView logout issue, our team is aware of this and is actively working with the TradingView team to get it resolved as soon as possible. We appreciate your patience in the meantime.
Kind regards,
Capital.com
Hello, thank you for taking the time to review us.
We strive to offer competitive terms, so please contact us at helpdesk@capital.com and let us know which financial instruments you would like to see lower spreads on.
Best regards, Capital.com
Hello, thank you for taking the time to rate us.
We're really pleased to hear that you're enjoying the platform, and that the educational resources have been valuable to your trading journey. Your kind words about our execution speed, fees, and range of instruments mean a lot to us.
We also appreciate your suggestion regarding customer support response times - feedback like this helps us improve, and we'll make sure it is passed on to the relevant team.
Kind regards,
Capital.com
Thank you for taking the time to rate us. Would you be able to reach out to us directly at helpdesk@capital.com so we can better understand the issue and provide the appropriate support?
Regards,
Capital.com
Hello, thank you for your positive feedback.
We’re glad to hear that you find the platform reliable and that our support met your expectations. We appreciate you taking the time to share your experience.
Best regards, Capital.com.
Hi, thank you for your great review. We are happy to hear you enjoy using our app.
All the best, Capital.com.
Hola,
Gracias por compartir tus comentarios.
Nos alegra saber que valoras la plataforma y la facilidad para gestionar tu configuración de riesgo. Para nosotros es importante ofrecer herramientas que ayuden a los clientes a operar de forma responsable.
Atentamente, Capital.com.