Easy to do business with. Love the demo account as well.
Ratings breakdown
Reviews from actual traders
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Elsi was a fantastic support when i got stuck switching accounts.
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Elsi & Customer Experience Team | BlackBull Markets
Great and quick customer support, my issue isn't fully resolved yet but Andy was super helpful and friendly! fast response time and clear communication. Thank you Andy!
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Andy & Customer Experience Team | BlackBull Markets
I had a very good experience with BlackBull Markets support. Elsi was very helpful, professional, and patient throughout my account verification process. She guided me clearly and helped me resolve the document-related issues smoothly. I really appreciate her support and excellent customer service. Thank you, Elsi!
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Elsi & Customer Experience Team | BlackBull Markets
Got stopped out because yet again I couldn't access my account through their portal. I'm using another broker.
Hi, thank you for your review. We're sorry to hear about your experience.
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Please contact us at support@blackbull.com so we can assist you directly.
Great support, thanks to the costumer service representative Jessica, helped me out a lot.
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Jessica & Customer Experience Team | BlackBull Markets
Im not sure that Black bull has fair and decent spreads. Ive noticed between my black bull account and tradeovate, where my entries go and are hit by price, it is different between my prop firm accounts and Blackbull. Need to keep following price to see if this is accurate and by how much.
Hi, thank you for your review. We're sorry to hear about your experience.
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Please contact us at support@blackbull.com so we can assist you directly.
While I still have no email in my inbox from this incident in 2024, I do think Blackbull have provided much better service recently. Sofia helped when I got a message that gold was an untradable symbol in my usd account, which turned out to be an account problem. She created a new usd account for me and transferred my funds across and I was back trading within 30 min. Thanks Sofia
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Sofia & Customer Experience Team | BlackBull Markets
I’m really enjoying using BlackBull Markets so far, particularly the charting and trading setup. I’m still learning the platform and getting familiar with everything that’s available, but I’m becoming more comfortable with it each time I use it. There are clearly a lot of tools and features available, and I’m looking forward to understanding how to use them properly to make my trading more efficient. As I continue learning the platform and what it can offer, I’m confident my experience will only get better. So far, very impressed.
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Customer Experience Team | BlackBull Markets
Alex is very kind , and gentle person, he sorted out my withdrawal in seconds,
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Alex & Customer Experience Team | BlackBull Markets
Most of the things in BlackBull Markets is really good. Just wish it had a way for users to check the Balance History of the positions that are closed atleast on the BlackBull Client Portal since TradingView doesn't support it. I've spoken with Sofia on customer service who was very nice and she was really helpful and she replied that she would pass this on to the team. (5 Star Customer Service)
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Sofia & Customer Experience Team | BlackBull Markets
Ho parlato con Sofia per un problema relativo ad un pagamento é stata veloce e mi ha aiutato a risolvere il problema
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Sofia & Customer Experience Team | BlackBull Markets
Needed help with one of my accounts and I contacted blackbull. Instant reply and instant help. Thanks sofia.
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Sofia & Customer Experience Team | BlackBull Markets
I had a good experience with BlackBull Markets support. Georgia was very helpful and responsive, and she took the time to assist me with my withdrawal request.
She also submitted a request to help speed up the withdrawal processing, which I really appreciated.
Overall, a very positive customer support experience.
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Georgia & Customer Experience Team | BlackBull Markets
Very straight forward, great customer service and most importantly the orders execute as they should. I recommend going for the Prime account as soon as possible
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Customer Experience Team | BlackBull Markets
One of the best. Support always helpful and trading conditions is great. Georgia was very helpful and fix my issues.
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Georgia& Customer Experience Team | BlackBull Markets
Had a really solid experience with BlackBull Markets. Fast execution, tight spreads, and the platforms are stable and straightforward to use. You can tell it's built for actual traders, and I like that it's NZ based and properly set up.
Alex at support was very informative and helpful both on a technical level and on platform knowledge based queries.
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Alex & Customer Experience Team | BlackBull Markets
BlackBull support is always on the ball and work very quickly to rectify things. Thank you so o Jessica who had my issue sorted in under 10 mins!
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Jessica & Customer Experience Team | BlackBull Markets
I had a great experience with BlackBull support. Andy was extremely patient while helping me resolve my issue and took the time to clearly explain what was happening rather than simply fixing it and moving on.
He also educated me on how to properly utilise the BlackBull platform, which was incredibly helpful and has given me a much better understanding of how everything works.
Fantastic customer service from Andy — patient, knowledgeable, professional, and genuinely helpful.
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Andy & Customer Experience Team | BlackBull Markets
Great customer service from Georgia. She was very helpul, professionally, and made the process easy to undestand. My issue was solved quickly and everthing is working perfectly now. Thank you, Georgia, for the excellent support
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Georgia & Customer Experience Team | BlackBull Markets
Georgia at customer support was really helpful and guided me through the withdrawal process making it seamless. Apart from this I would like to point out that BlackBull doesn't force you to keep interacting with an AI agent, if you need support you simply have to ask in the chat box and within seconds a person will be there to guide you.
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Georgia & Customer Experience Team | BlackBull Markets
Great support and customer service with Georgia. She helped me resolve my trading and account queries quickly and effectively. Fast service very positive experience!
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Georgia & Customer Experience Team | BlackBull Markets
my account got blocked due to security reasons and Georgia solved it within seconds, very fast service
I really like these brokers
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Georgia & Customer Experience Team | BlackBull Markets