Hi,
Thank you for such a thoughtful review, we're really glad to hear you've had such a positive experience with the platform and our support team. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on
Capital·com Support
Ratings breakdown
Reviews from actual traders
What do you think about Capital.com?
Tell the community your thoughts.
مرحبًا، في بعض الحالات قد نطلب إثبات ملكية للبطاقة أو الحساب البنكي، وذلك حتى مع وجود توثيق للحساب ومصادقة ثنائية، للحفاظ على أمان المدفوعات والامتثال للمتطلبات التنظيمية.
يرجى التواصل معنا عبر support@capital.com وسنساعدكم مباشرة.
فريق دعم كابيتال دوت كوم
Hola, ¡muchas gracias por tu valoración tan positiva! Nos alegra mucho saber que disfrutas de la plataforma. Si alguna vez tienes sugerencias o algo que te gustaría mejorar, no dudes en escribirnos a feedback@capital.com.
Capital.com Support
Hi, sorry to hear your experience with our team didn't meet your expectations. We can see your case is currently being handled by your account manager. If any issue remains, please email support@capital.com and ask for a senior agent, quoting this review.
Capital.com Support
Hi, we're sorry to hear about this. Please email us at support@capital.com from your registered address and our team will look into this for you straight away.
Capital.com Support
Hi nanxy_y_chan, Can you please reach out to us at support@capital.com so we can discuss this with you.
Hi, we take reports like this very seriously. Due to regulatory requirements, we are currently unable to onboard clients from all regions, as this is a legal obligation under the licences we operate. If you believe this is an error or have any specific concerns, please email support@capital.com quoting this review and a senior member will handle it directly.
Capital.com Support
Hello,
Thank you for taking your time to rate us.
We are currently reviewing the matter and will contact you as soon as we have updates on the matter.
In case you have any additional details you would like to share please contact us at support@capital.com
Capital·com Support
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand how frustrating this must have been. Please contact us at helpdesk@capital.com with your account details so our team can investigate this further.
Regards
Hi,
Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.
Capital·com
Hello,
Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on.
Capital·com
Hello,
Thank you for taking the time to share your feedback.
As a regulated broker, we are required to follow certain compliance and verification procedures when providing our services. As a result, we may occasionally request additional information or documentation to ensure that account details remain up to date and that we continue to meet our regulatory obligations.
We understand that these requests can sometimes be inconvenient, and we appreciate your comments regarding your experience. If there are any specific concerns that you would like us to review further, please feel free to contact us directly at helpdesk@capital.com, and we will be happy to assist.
Regards
Hello,
Thank you very much for sharing your feedback. Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.
Capital·com
Thank you for taking the time to rate us. Would you be able to reach out to us directly at helpdesk@capital.com so we can better understand the issue and provide the appropriate support? Regards
Thank you for taking the time to rate us. Kindly reach out to us directly at helpdesk@capital.com so that the account status can be reviewed and further assistance can be provided. Regards
Thank you for taking the time to rate us. Please note that slippage can occur during periods of high volatility or low liquidity, as well as when the market reopens with a gap. You can read more about it here: capital.com/en-int/learn/trading-strategies/price-slippage. We can see that contact has been made with our customer support team, and the inquiry will be reviewed. If there are any further questions, please do not hesitate to contact us at helpdesk@capital.com. Regards
Hello,
Thank you for taking the time to rate us.
Please contact us directly at helpdesk@capital.com with more details (including the instruments, timeframes, and screenshots if possible) so this can be checked further.
Regards,
Capital.com
Hello,
Thank you for your positive feedback. We’re glad to hear that you consider our platform among the best and that you find the interface clear and easy to use. It’s also great to know that the TradingView features are helpful for you. We appreciate your support.
Best regards, Capital.com.
We’re thrilled to hear such positive feedback! It’s great to know you find the platform easy to navigate and effective for trading at all levels. We’re especially glad you’re enjoying the resources as well. Your recommendation means a lot, thank you for your support!
Thank you for taking the time to review us. We strive to offer competitive terms, so please contact us at helpdesk@capital.com and let us know which financial instruments you would like to see lower spreads on. Regards.