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73% des comptes d'investisseurs particuliers perdent de l'argent en tradant des CFD avec ce fournisseur.

Capital.com

Broker
Traders
305.5 K
Trade

Ratings breakdown


994
438
1,253
3,647
22,613

Reviews from actual traders



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Tell the community your thoughts.

Dear trader! If you're looking for a reliable brokerage company, do not work with capital.com under any circumstances. This company frequently commits fraudulent transactions against its clients. 1. They make false accusations against clients during identity verification procedures. All losses related to account freezing are yours. 2. Any disputes with the company are resolved exclusively in the company's favor. 3. The more you lose, the better for this pseudo-broker. 4. Constant slippage, bugs, and system freezes. Naturally, all the losses are yours! And much more. All their 5-star ratings are paid reviews! I do not recommend anyone working with this fake, fraudulent broker.
by georgetam

Hi, we take reports like this very seriously. Due to regulatory requirements, we are currently unable to onboard clients from all regions, as this is a legal obligation under the licences we operate. If you believe this is an error or have any specific concerns, please email support@capital.com quoting this review and a senior member will handle it directly.

Capital.com Support

CapitalcomBroker
⚠️ **This is my personal experience with Capital.com, shared so others can make an informed decision after considering all available experiences.** This has been the worst experience I have ever had with a trading platform. During **June and early July 2026**, I experienced repeated technical issues, including platform freezes, delayed order execution, and an inability to close my positions while the market continued to move. On several occasions, I received confirmation that my close orders had been executed, yet my positions remained open. As a result, I was unable to manage my risk, and my losses eventually exceeded **AED 245,000** after my positions were forcibly closed due to insufficient margin. After I submitted my complaint, the company acknowledged a technical incident lasting approximately **31 minutes**, but concluded through its internal investigation that it had no impact on my trading. In my view, this conclusion does not reflect my trading experience or the evidence I submitted. I provided video recordings, screenshots, trading records, and correspondence with the support team. Nevertheless, my complaint was rejected based on an internal investigation conducted by the company itself. When I requested compensation, the company relied on the fact that I had accepted its Terms and Conditions, including clauses relating to possible delays or technical issues. In my view, this did not address the facts I raised or the evidence regarding how these technical issues affected my ability to manage my trades. I have escalated my case to the relevant financial regulator and am awaiting an independent review of the facts and evidence. If Capital.com believes that any part of this review is inaccurate, I invite the company to respond publicly or contact me to review the evidence I have provided, including video recordings, trading records, and correspondence. I will update this review if there are any significant developments in my case.
by reazaragoza

Hello,

Thank you for taking your time to rate us.

We are currently reviewing the matter and will contact you as soon as we have updates on the matter.

In case you have any additional details you would like to share please contact us at support@capital.com

Capital·com Support

CapitalcomBroker
Whenever you engage with customer "support" here, expect to be mislead, gaslighted and otherwise treated as scum. Every promise is a lie, every timeline is "a guideline only" and your hard-earned money can get stuck in this limbo for weeks at a time, while the company has their ass covered with a 1000 little clauses in the user agreement. All the while the fees are extortionate, and only CFDs are available. Avoid at all costs.

Thank you for your review. We apologize for the experience you have had. We can see you have been in contact with both our support team and account manager, and your inquiry is being looked into. If there is anything else we can assist you with, please feel free to reach out to us at helpdesk@capital.com

Regards

CapitalcomBroker
Excellent experience so far.The combination of Capital.com and TradingView is perfect for modern traders.The charts are clean,the connection is flawless,and it makes analyzing and executing trade so much more enjoyable.No more messy,complicated setups.5 stars!

Hello,

Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll be pleased to pass it on.

Capital·com

CapitalcomBroker
After receiving a response from Capital.com, I see that almost every response you provide looks very similar to everyone else who has complaints about you. It's almost like copy-pasting. You invite people to contact you. I contacted you via chat in the app, and after an hour of conversation, your agent simply walked away and stopped talking without even saying "thank you." So please don't write sweetly about how helpful you are, because you're not. The next day, other people wrote something, but in the same tone, saying that you need something and don't care about what the client doesn't like. I'll repeat myself because I see you don't understand what's being said about you. A client can understand the procedure if you need certain documents to be submitted. You can require this at the beginning when registering an account. Then the client can decide whether it's worth using this app or choosing another, as there are many on the market. As for the excuse that you need to verify the client, the regulations also apply to you at the beginning of the contract, when opening an account, not just when the client deposits their money. This is pure blackmail. If they don't provide what you want, you can block their account functions, including the loss of their funds. You verified and approved me twice before, so it's incomprehensible why you keep doing this over and over again. This is absurd, and it's important for people to know the truth. Investors already experience stress when investing, and they don't need the added stress of using your app due to unclear procedures.

Hello,

Thank you for taking the time to share your feedback.

As a regulated broker, we are required to follow certain compliance and verification procedures when providing our services. As a result, we may occasionally request additional information or documentation to ensure that account details remain up to date and that we continue to meet our regulatory obligations.

We understand that these requests can sometimes be inconvenient, and we appreciate your comments regarding your experience. If there are any specific concerns that you would like us to review further, please feel free to contact us directly at helpdesk@capital.com, and we will be happy to assist.

Regards

CapitalcomBroker
It was first broker I registered , I saw it amazing , as a trader and user , I leave it trying to find better as my right to find the best for me , but after months and after many brokers which are considered as big broker , I came back to Capital com there is other one ,I won't name it but capital considered as winner 🏆 number 1 , the only broker I could advice and invite family and friends to use it with full convince , 100% safe ,100% trusted, progress contuntiuasely, treating traders and their feedback , perfect support team Etc .

Hello,

Thank you very much for sharing your feedback. Good to hear the platform is working well for you. If you have suggestions or anything you'd like to see improved, please email feedback@capital.com and we'll pass it on.

Capital·com

CapitalcomBroker
I would strongly advise people to stay away from this app/website. This is now the third time I’ve lost my account because of what I believe are serious issues with their system. In one case, I entered a trade while the market was open and held it over the weekend. My stop-loss was set above my entry, meaning I was already in profit and it should have been impossible to lose money. However, when the market opened, there was a drop and I somehow lost my entire balance anyway. That should not happen if the system is working correctly. I followed proper risk management and did everything right on my end, yet my account was still wiped out. From my experience, this points to major flaws in how the platform handles trades, especially around market openings. Because of this, I’ve completely lost trust in the platform. I’ll no longer be using it and cannot recommend it to others. Be very careful if you choose to use this service.

Thank you for taking the time to rate us. Please note that slippage can occur during periods of high volatility or low liquidity, as well as when the market reopens with a gap. You can read more about it here: capital.com/en-int/learn/trading-strategies/price-slippage. We can see that contact has been made with our customer support team, and the inquiry will be reviewed. If there are any further questions, please do not hesitate to contact us at helpdesk@capital.com. Regards

CapitalcomBroker
Hello guys! It seems lately there is some issue with price regarding 1 hr -15 and so timeframes when the market opens. The official website and here the price have a complete different price action in 2 hour time prio a market open time. This needs fixing... Crypto seems aligned and indices and commodities, but forex and shares are completely mismatched, at times here price opens with price going upwards while on official capital.com site the price goes the very opposite direction. This really does not help trading at all when the brokerage sites dont match at all!

Hello,

Thank you for taking the time to rate us.

Please contact us directly at helpdesk@capital.com with more details (including the instruments, timeframes, and screenshots if possible) so this can be checked further.

Regards,
Capital.com

CapitalcomBroker
I think it is one of the best on the market broker. Even app got cleare interface and all is so cleare. With not disrespect to another brokers. Also reverse option when using Trading view is so useful. Great job and keep it up 💪 Chris

Hello,

Thank you for your positive feedback. We’re glad to hear that you consider our platform among the best and that you find the interface clear and easy to use. It’s also great to know that the TradingView features are helpful for you. We appreciate your support.

Best regards, Capital.com.

CapitalcomBroker
NGL, it is really a top-notch trading app, super perfect for traders of all levels Like the platform is so easy to navigate, find what you need and execute trades quickly. I can say it's a game-changer. Plus, the resources are on fire, I'll forever recommend this!!

We’re thrilled to hear such positive feedback! It’s great to know you find the platform easy to navigate and effective for trading at all levels. We’re especially glad you’re enjoying the resources as well. Your recommendation means a lot, thank you for your support!

CapitalcomBroker
Good platform for day trading, many options but spread on crypto is insane high, and leverage very small. It often kicks out of the trading view integration so you need to login over and over again. If you're in a trade and trying to keep your eye on it, it can be very frustrating

Hello, thank you for taking the time to review us.

We strive to offer competitive terms, so please contact us at helpdesk@capital.com and let us know which financial instruments you would like to see lower spreads on.

Best regards, Capital.com

CapitalcomBroker
Capital.com is a user-friendly and reliable trading platform. The interface is simple, making it easy for both beginners and experienced traders to use. I appreciate the fast execution, low fees, and wide range of trading instruments. The educational resources are also very helpful for improving trading skills. Overall, my experience has been positive, though improving customer support response time would make it even better.

Hello, thank you for taking the time to rate us.

We're really pleased to hear that you're enjoying the platform, and that the educational resources have been valuable to your trading journey. Your kind words about our execution speed, fees, and range of instruments mean a lot to us.

We also appreciate your suggestion regarding customer support response times - feedback like this helps us improve, and we'll make sure it is passed on to the relevant team.

Kind regards,
Capital.com

CapitalcomBroker
I connect Captial.com with Tradingview however the last couple of days it just has not been in sync with Tradingview, when placing trades it will work for the first couple of minutes then the price will suddenly freeze but the time and candle movement will still work as normal when trying to modify my TP and SL it says cannot modify which is very dangerous since risk management. I did email they replied back with a variety of solutions such as update close and reopen turn off private browser etc however its happening to both my pc and phone and i dont use a vpn neither private browser so i have to constantly close and reopen trading view which is very annoying and every day it makes me relog into my account constantly thinking of switching brokers as its a constant issue.

Thank you for taking the time to rate us. Would you be able to reach out to us directly at helpdesk@capital.com so we can better understand the issue and provide the appropriate support?

Regards,
Capital.com

CapitalcomBroker