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Bybit

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Ratings breakdown


637
174
515
2,076
25,412

Reviews from actual traders



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Hi Bybit team, I am asking for help with an ongoing compliance review on my account. My account has been restricted since July 16, 2026, after a withdrawal attempt was cancelled and referred for compliance review. It has now been almost a month. Approximately $40,000 of my personal savings remain in my Bybit account. The balance is still visible, but I cannot withdraw, transfer, or otherwise access my funds. During this entire time, I have repeatedly contacted Customer Support and Compliance. I have been told that the review is ongoing, but I have not been given any estimated timeframe or any specific explanation. What concerns me most is that no additional documents or information have been requested from me. I have repeatedly asked whether Compliance needs anything from my side and have been told that no action is required. I fully understand and respect the need for AML and compliance procedures. I am also completely willing to provide any documents necessary to verify the source of funds, my identity, or the transactions on my account. However, having approximately $40,000 — essentially all of my savings — inaccessible for almost a month without a timeframe or any request for additional information has become extremely stressful. I am not asking Bybit to bypass any compliance requirements. I am simply asking for someone from the appropriate team to review my case and tell me whether anything is required from me to move it forward. If Bybit ultimately decides that it can no longer provide services to my account, I would at minimum like clarification regarding when I will be allowed to withdraw my funds. I have a surgery coming up, I wouldn’t leave this messege here, but I have no choice. UID: 138948623 Case ID: 26951881 Appeal ID: W202607161DE68C380E39C0F23BFF13 Compliance review started: July 16, 2026 I would sincerely appreciate it if a Bybit representative could escalate this case to the appropriate team. Thank you.
I completed all the required top-ups and tasks for the Bybit Card (Georgia) welcome offer, including the 10 USDT airdrop (Reward ID: 180656). However, I cannot claim any rewards due to error code 403003.This error is blocking:Deposit / top-up rewards Cashback rewards Task rewards The specific 10 USDT Card welcome airdrop (Reward ID 180656) I have submitted 3 separate support tickets, but all replies are generic template / robot answers that do not solve the problem at all. They just keep repeating “we are investigating” without any actual review or resolution.Here are my ticket/case IDs for reference:26950929 26956653 26960766 UID: 572436515 Error code: 403003 Reward ID: 180656Even after posting on Trustpilot, the support team is still asking me to submit another ticket instead of actually fixing the issue. This is not an isolated case — many users are facing the exact same 403003 error when trying to claim airdrops and rewards.I have followed all the official instructions (video verification, proper lighting, only account holder in frame, etc.), but the reward remains blocked.Request: Please manually clear error 403003 on UID 572436515, unlock all pending rewards, and credit Reward ID 180656 before it expires.If Bybit cannot deliver the rewards after users complete all tasks, they should stop promoting these offers.
My account has been under compliance review since 2026-06-29 11:22:40, after I initiated a withdraw transaction to one of my wallets. It' been more thatn 18 days so far. Funds: over 13k USDT. UID: 69821302 Compliance Appeal ID: W20260629142613BC0E055D39A1BFCC Support gives only template responses with no specific timeline. No reaction from Bybit at all. All income is 100% legit and proved by contract, invoices, and payout list from my employer, the papers were sent to the compliance and support teams via email. All of the wallets that I made transfers from or to are also of my own, not 2nd or 3rd parties.
Користуюся Bybit уже деякий час і залишився дуже задоволений. Платформа працює швидко та стабільно, інтерфейс зручний і зрозумілий навіть для новачків. Поповнення рахунку та виведення коштів проходять без проблем, а комісії цілком адекватні. Також подобається великий вибір торгових інструментів і корисних функцій. Служба підтримки відповідає оперативно та допомагає вирішувати питання. Загалом можу рекомендувати Bybit як надійну та сучасну криптобіржу.
My BYBIT UID: 136248976 Please be kindly informed that I transferred my own crypto assets in amount of 1500 USDT TRC20 and 3.00502593 Ethereum from my verified account EXMO to my verified account BYBIT on 2026-06-08. As a result of these transfers, since 2026-06-08 10:10:00 (more than 23 calendar days for now) my top-ups of 1500 USDT TRC20 and 3.00502593 Ethereum were allocated and blocked without the opportunity of trade or withdrawal these assets. Customer support isn't helping me resolve my issue or providing any information. I'm extremely stressed and panicked.
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