Hello,
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying the smooth platform experience, fast deposits, and the support provided by our team. Your kind words mean a lot to us and motivate us to continue delivering the highest level of service.
Should you ever need any assistance, please don't hesitate to contact our Support Team at support@tickmill.com.
Best regards,
The Tickmill Team
Ratings breakdown
Reviews from actual traders
What do you think about Tickmill?
Tell the community your thoughts.
Hello,
Thank you for your feedback and for sharing your experience. We're glad to hear you appreciate TradingView's comprehensive features.
We understand that having to log in frequently can be inconvenient. If you're experiencing repeated logouts beyond the expected security measures, please contact our Support team at support@tickmill.com with your account details and device information. We'll be happy to investigate and assist.
Best regards,
The Tickmill Team
Hello,
Thank you for taking the time to share your feedback, and we're sorry for the inconvenience you've experienced.
We recently experienced a temporary technical issue that affected access for some clients. The issue has now been resolved. If you are still experiencing login difficulties or unexpected logouts, please contact us at support@tickmill.com with details of your device, browser, and platform so our team can investigate your case and assist you as quickly as possible.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
The Tickmill Team
Hello,
Thank you for your feedback. We're sorry to hear that you are experiencing delays with price updates on TradingView. Real-time pricing can occasionally be affected by factors such as internet connectivity, platform performance, market volatility, or temporary data feed interruptions.
To help us investigate, please contact our Support Team at support@tickmill.com and provide your account number, the instrument affected, and the approximate time the issue occurred. Our team will be happy to review the matter and assist further.
Kind regards,
Tickmill Support Team
Hello,
Thank you for your detailed feedback and for highlighting the aspects of our services that you value.
We are sorry to hear about the issues you experienced regarding pricing, connectivity, and chart behavior. Market spreads may vary depending on liquidity and market conditions; however, we would appreciate the opportunity to review the specific examples you mentioned.
Please contact us at support@tickmill.com with additional details, including the instruments, dates, and screenshots where possible, so our team can investigate further.
Best Regards,
The Tickmill Team
Hello,
Thank you for your positive feedback and for sharing your experience. We’re always working to further enhance our services.
Kind regards,
The Tickmill Team
Hello,
Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with the stop loss execution experience during break-even conditions. Please note that execution prices may be affected by market volatility, liquidity conditions, spreads, and price movements, particularly during fast-moving market conditions.
We appreciate your feedback and would like to review your case further. Kindly contact us at support@tickmill.com with your trading account details so our team can investigate and assist you accordingly.
Kind regards,
Tickmill Team
Hello,
We appreciate your review and your suggestions. Your feedback helps us continue improving our trading environment.
Kind regards,
The Tickmill Team
Hello,
Thank you for trading with us and for sharing your thoughts. We’re committed to making your experience even better.
Kind regards,
The Tickmill Team
Hello,
Thank you for trading with us and for sharing your thoughts. We’re committed to making your experience even better.
Kind regards,
The Tickmill Team
Hola,
Muchas gracias por esta calificación de 5 estrellas. Realmente apreciamos que te sientas satisfecho y que como cliente ayudes a compartir tu opinión sobre nosotros.
Nuestro equipo de soporte está aquí para ayudarte con cualquier consulta que puedas tener.
Atentamente,
El equipo de Tickmill.
Hello,
We would appreciate the opportunity to review your concerns. Kindly email us at support@tickmill.com and our team will investigate.
Kind regards,
The Tickmill Team
Hi, we'd like to understand the issue and help you with it. Kindly share your details at support@tickmill.com. We will check and get back to you on this.
Best Regards, The Tickmill Team
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support@tickmill.com We will check and get back to you on this.
Hello,
Thank you for your review. We appreciate hearing from you. We work hard to create positive experiences and feedback like this confirms our efforts pay off.
Kind regards,
The Tickmill Team.
Hello,
We truly appreciate your feedback, and we can assure you that we are already working on automating the withdrawal process.
Kind regards,
The Tickmill Team
Hi, We appreciate your feedback! Your trust in Tickmill means the world to us. Happy trading!
Kind regards,
The Tickmill Team
Xin chào, cảm ơn bạn đã để lại đánh giá tích cực! Sự ủng hộ của bạn là động lực để chúng tôi tiếp tục nâng cao chất lượng dịch vụ hơn nữa.
Trân trọng,
Đội ngũ Tickmill
Hello.
Thank you for your feedback. We take our customers' input very seriously and are continuously strive to improve and deliver the best possible payment solutions to our clients.
Please don't hesitate to contact our Support team at support@tickmill.com so we can better understand how we can improve your experience.
Kind regards,
The Tickmill Team.
Hello,
We are glad to hear you have had a positive experience trading with us and we are grateful for your feedback.
Kind regards,
The Tickmill Team
Hello,
We would appreciate you contacting our Support team at support@tickmill.com to get to the bottom of the issue and find an optimal solution for you.
Kind regards,
The Tickmill Team
Hello,
We appreciate for letting us know about your experience. This kind of feedback is what helps us improve as a business.
Kind regards,
The Tickmill Team
Hello,
Many thanks for sharing your positive review with the trading community.
Kind regards,
The Tickmill Team