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Optimus Futures

Broker
Traders
2.7 K
Trade

Reviews


Slow fills, sometimes random disconnects
by keldush

Thank you for sharing your experience with us. While most customers do not report similar issues, we understand how frustrating technical difficulties can be. Please note that TradingView and the connecting API provider, CQG, are independent platforms not owned by Optimus Futures. We are always happy to assist where we can. If you're experiencing connectivity problems, we recommend hardwiring your computer, closing unused applications, and testing again. Feel free to contact us. We're here to help.

Optimus FuturesBroker
He meets my expectations and was able to give me more options than previous ones so far.

Thank you for your feedback! We're glad we met your expectations and could offer more options than before. Your satisfaction is important to us, and we appreciate you choosing Optimus Futures.

Best,
Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker
I was impressed with the customer service and ease of opening my account. I am very happy so far. Thank you!

Thank you for your thoughtful review. We appreciate your feedback and will share it with our team. We appreciate you choosing us as your broker.

We wish you ongoing success with your trading.

Best,

Optimus Futures Team

optimusfutures.com

Optimus FuturesBroker
One of the advantages of Optimus is that it is possible to trade from the TradingView charts. Which I love.

Kudos to the TradingView team for making it happen! This reflects their engineering and design. We're glad you're having a positive trading experience with Optimus Futures.

Best,

Optimus Futures Team

optimusfutures.com

Optimus FuturesBroker
I want to be fair, so here is both sides. What works: order execution has been clean. Fills have been fine, no slippage complaints, no disputes. Commissions and margins are competitive as advertised. During business hours the support desk answers quickly and does try to solve things. What does not: the connection is unstable. Logging in through TradingView fails repeatedly, and often it does not even get that far. I get a window that hangs and never renders a login form at all, so there is nothing to submit. There is a trap in that. Because the connection keeps failing, you retry it many times, and then you get locked out for exceeding the allowed number of login attempts. So a problem on their side turns into a lockout on your account, and you need support to let you back in. There is also a one concurrent session limit, which nobody explained to me in advance. Both are things a broker should tell you at setup, not things a customer should discover the hard way while trying to trade. The real risk is timing. Support is business hours, weekdays only. Futures trade nearly around the clock. If access fails outside those hours, you are on your own until the desk opens. For anyone holding intraday positions, decide whether you can live with that before funding an account. The trading itself is fine. Getting to it reliably is not.

Thank you for your positive feedback on our pricing and margins. We aim to remain competitive to attract and retain valued customers. Regarding your other points:

1) Connection issues are typically related to your PC or configuration. Most customers log in successfully on their first attempt after onboarding. We address persistent issues as they arise, but we haven't encountered this problem frequently. Please try running the platform only with the TradingView browser. Shut down all other browsers.

2) The issues you described are related to TradingView and CQG and are not controlled by Optimus. While we do not manage these configurations, we always strive to assist customers, even when the issue is outside our control.

3) The logout session does expire after failed attempts for security reasons.

Finally, we support traders during regular business hours and also offer 24-hour assistance for those trading at night. We provided the number when you received your account number.

Thank you for being our customer. We wish you continued success in your trading.

Optimus FuturesBroker
Kept getting kicked out. But customer service was on it right away! They really do take good care of the customers.

Thank you for your kind words! We do our best to support all futures traders regardless of their level of experience. Best of luck in your trading journey.

Best,
Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker
The customer service is top-notch with a deep knowledge of trading themselves.

Thank you for your kind words. We do our best to keep up with the various trading technologies so we can keep our customers informed. It is such a joy that this Optimus Futures philosophy is seen and appreciated. You made our day!

Best,
Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker
Works well with trading view. Minimal lag. No disconnections for me. Bracket orders work as expected
by sukyu

Amazing to know! We keep offering CQG because we get really good feedback. We also recommend avoiding (if possible) Wifi and having a direct connection to the router. This may possibly help as well. We are very happy that you chose us, and it worked as expected.

Wishing you well in all your future trades!
Best,
Optimus Trading Team
optimusfutures.com

Optimus FuturesBroker
horrible... limit orders are getting rejected multiple times

You have placed limit orders outside the exchange's limits. We respect that you are a beginner and may have to learn the basics of the business, but please reconsider a one-star rating, as this is your error. Please let us know if we could be of further help.

Best,
Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker
Overall pretty good but sometimes there’s a connection issue with TradingView. I once had a trade that was live but wasn’t showing up and there was no 24/7 support line. The site says to call a number but when I do it tells me that it’s only open during specific hours.

Thank you for your review. While the vast majority of our customers experience smooth connectivity and execution, local device or network performance can sometimes cause lag. Please check whether you have multiple browsers or other resource-intensive platforms open, as these can affect your connection. For optimal performance, we recommend closing any unnecessary applications and running only TradingView. As a reminder, you also have access to our 24-hour trade desk. The contact details were provided in your welcome email, but our support team would be happy to send them to you again. Once we help you resolve this, we hope you might consider updating your score (if you feel we have earned it). We truly appreciate your feedback and will use it to better serve all our customers. Wishing you the best in your trading!

Best,
Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker
Best customer experience and onboarding, especially for corporate accounts. Much better than AMP

Thank you for your kind words about our customer service and onboarding! We appreciate your feedback, as it's important in helping us improve in this competitive marketplace. We are committed to providing better implementation for our clients.

Wishing you a successful futures trading journey with Optimus Futures!

Best regards,
The Optimus Futures Team
optimusfutures.com

Optimus FuturesBroker

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Frequently asked questions


Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.

It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.

Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.