Tell the community your thoughts.
Amazing to know! We keep offering CQG because we get really good feedback. We also recommend avoiding (if possible) Wifi and having a direct connection to the router. This may possibly help as well. We are very happy that you chose us, and it worked as expected.
Wishing you well in all your future trades!
Best,
Optimus Trading Team
optimusfutures.com
You have placed limit orders outside the exchange's limits. We respect that you are a beginner and may have to learn the basics of the business, but please reconsider a one-star rating, as this is your error. Please let us know if we could be of further help.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for your review. While the vast majority of our customers experience smooth connectivity and execution, local device or network performance can sometimes cause lag. Please check whether you have multiple browsers or other resource-intensive platforms open, as these can affect your connection. For optimal performance, we recommend closing any unnecessary applications and running only TradingView. As a reminder, you also have access to our 24-hour trade desk. The contact details were provided in your welcome email, but our support team would be happy to send them to you again. Once we help you resolve this, we hope you might consider updating your score (if you feel we have earned it). We truly appreciate your feedback and will use it to better serve all our customers. Wishing you the best in your trading!
Best,
Optimus Futures Team
optimusfutures.com
Thank you for your kind words about our customer service and onboarding! We appreciate your feedback, as it's important in helping us improve in this competitive marketplace. We are committed to providing better implementation for our clients.
Wishing you a successful futures trading journey with Optimus Futures!
Best regards,
The Optimus Futures Team
optimusfutures.com
We strive to provide excellent customer service to our futures traders, along with terms that reflect market demand. We are pleased to meet your standards and hope you will continue to enjoy the same level of service throughout your journey with us at Optimus Futures.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for taking the time to write such a thoughtful and detailed review. Providing a smooth futures trading experience is our top priority, and it seems our technology partners have successfully delivered on that front. Our customer service team is dedicated to being knowledgeable and proficient in operating the futures trading technology stack we offer. We hope you continue to enjoy the trading experience you have with us.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the great feedback! At Optimus Futures, our TradingView integration runs on CQG infrastructure, built for fast, low-latency entries and exits exactly like you're describing. We're thrilled it's running smoothly for you and look forward to keeping that experience going.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the feedback, and we hear you. At Optimus Futures, we hold ourselves to a high standard across every part of the client experience, and we'd like to understand exactly what fell short so we can make it right. We hope your trading and platform execution are going well in the meantime — please reach out to our trade desk directly, and we'll work through the rest with you personally.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the five stars and the thoughtful feedback! At Optimus Futures, accurate P&L visibility matters to us too — commission data at the platform level is managed at the clearing level by the FCM, which means it requires a specific integration between your broker, CQG, and the clearing infrastructure rather than a simple platform setting. That said, we're actively working on a journal integration that will include full commission tracking to give you a cleaner picture of your net P&L. Stay tuned — we think you'll like what's coming.
Best,
Optimus Futures Team
optimusfutures.com
We're sorry to hear this and completely understand the frustration — platform reliability is critical when you're trading. At Optimus Futures, we manage the brokerage connection to TradingView via CQG infrastructure, which the vast majority of our traders experience as stable and consistent. Issues like lag and session dropouts often point to local network or configuration issues, and we'd like to work with you directly to diagnose and resolve them. Please reach out to our trade desk, and we'll get to the bottom of it right away.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the warm welcome — we're thrilled to have you! At Optimus Futures, our TradingView integration runs on CQG infrastructure, engineered to make the onboarding experience as smooth as possible from day one. Responsive support is something our trade desk takes seriously, and it's great to hear that's already making a difference. We're looking forward to a long and successful trading journey together.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for choosing Optimus Futures for your first live account and for utilizing our TradingView order flow depth-of-market integration. As your dedicated futures broker, we are thrilled that our team was able to provide the fast response and reliable tech support needed to immediately resolve your login issue with a real person on the phone. We pride ourselves on delivering excellent customer service, ensuring you have the ultimate environment for successful futures trading
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the fantastic review! As your dedicated futures broker, Optimus Futures is thrilled to hear that you experienced our fast response firsthand. We are committed to delivering excellent customer service and good tech support to ensure you have the premier environment for your futures trading.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the fantastic review! As your dedicated futures broker, Optimus Futures is thrilled to hear that our fast response times and excellent customer service have made a positive impact on your experience. We know that seamless execution speed is critical for online futures trading, which is exactly why we prioritize rock-solid technology, such as our direct TradingView integration. Our desk is always right here to provide the good tech support and reliable infrastructure you need to confidently chart and trade the markets every single day.
Best,
Optimus Futures
optimusfutures.com
Thank you for the fantastic review! Jake and our entire team are thrilled to deliver the fast response and excellent customer service you deserve after 30 years in the markets. As your dedicated futures broker, Optimus Futures is proud to offer the robust order routing and seamless TradingView integration you need for top-tier online futures trading. We are honored that you opened your account with us, and our desk is always right here to provide the good tech support you rely on.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the feedback and for highlighting the seamless TradingView integration you experience when trading futures online. As your dedicated futures broker, Optimus Futures values radical transparency; while our clearing FCM partners directly manage the ACH and wire processing, we are actively advocating on your behalf for more flexible funding options. We appreciate you bringing this to our attention, and our desk remains committed to providing the fast response, good tech support, and excellent customer service you rely on.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the 5-star review and the fantastic feedback! As your dedicated futures broker, Optimus Futures is absolutely thrilled to hear that you love our TradingView integration for your futures trading. We intentionally rely on a proven, industry-leading API to ensure this connection is as robust and seamless as possible for our traders.
While some of our backend portals might feel a little traditional, that is entirely by design. We prioritize rock-solid stability and reliable infrastructure over flashy updates that could ever compromise your connection to the exchanges. Whenever you need assistance optimizing your setup, our desk is always right here to provide the fast response, good tech support, and excellent customer service you rely on.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for your feedback. At Optimus Futures, we do not compromise our onboarding standards simply to be the fastest. We did not build our reputation as a trusted futures broker by rushing the approval process, and we firmly believe our clients shouldn't rush their entry into futures trading either. While other firms may operate on different timelines, our clearing partners require thorough verification, which specifically includes validating your documentation at the exact time of your initial funding. We prioritize diligence over speed, and this methodical approach is applied throughout our entire relationship with you to ensure your account is structured correctly from day one. Now that your account is fully established, our team is ready to provide the fast response, good tech support, and excellent customer service that our dedicated traders rely on.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the 4-star rating and the thoughtful review. As your dedicated futures broker, Optimus Futures believes that what you might perceive as a weakness in setup complexity is actually one of our greatest strengths. We intentionally avoid restricting our clients to a rigid, one-size-fits-all system because serious traders demand choices.
Our clients want the ability to select from different APIs, such as CQG and Rithmic, as well as various third-party platforms. Our onboarding process involves a few extra steps because we are deeply committed to making sure you get exactly what you want from the very beginning. This methodical approach ensures your infrastructure is tailored strictly to your specific futures trading needs. Once your personalized setup is dialed in, you can always rely on our desk to provide fast response times, reliable tech support, and excellent customer service to keep your operations running smoothly.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the great review and for choosing Optimus Futures as your dedicated futures broker! We know that a fast response is absolutely critical in futures trading, so we are thrilled to hear that our team is consistently delivering the excellent customer service and good tech support you need. Providing traders with competitive, low-margin day trading without ever sacrificing speed or reliability is our top priority, and we are always right here at the desk whenever you need us.
Best,
Optimus Futures Team
optimusfutures.com
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
Thank you for highlighting our TradingView integration and fast response times; however, as a dedicated futures broker, Optimus Futures strongly disagrees with the comparison to prop firms, because our ultimate goal is your long-term success in futures trading. Please note that all clearing-assessed liquidation fees and our attempted 60% auto-liquidation threshold—a strict safety measure implemented based on years of customer feedback to mitigate gap risk and prevent account deficits—are fully and transparently disclosed during onboarding. While only our clearing houses (FCMs) can technically automate the volume rebates that we voluntarily offer to benefit our traders, we will always remain committed to delivering excellent customer service, good tech support, and low day trading margins. We are sorry our risk management protocols were not the right match for your specific needs, and we sincerely wish you the best with your next brokerage.
Best,
Optimus Futures Team
optimusfutures.com
Thank you for the fantastic review and for choosing Optimus Futures as your dedicated futures broker. We know that getting your account up and running quickly with fast wire clearing is crucial for active futures trading, so we are thrilled our team delivered a seamless onboarding experience. Providing excellent customer service where you can immediately speak to a real person is our top priority, ensuring you have the fast response and tech support needed to confidently utilize our low day trading margins. We truly appreciate your trust in us and are always right here on the desk whenever you have a question!
Best,
Optimus Futures Team
optimusfutures.com
