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Optimus Futures

Broker
Traders
2.6 K
Trade

Reviews


I want to be fair, so here is both sides. What works: order execution has been clean. Fills have been fine, no slippage complaints, no disputes. Commissions and margins are competitive as advertised. During business hours the support desk answers quickly and does try to solve things. What does not: the connection is unstable. Logging in through TradingView fails repeatedly, and often it does not even get that far. I get a window that hangs and never renders a login form at all, so there is nothing to submit. There is a trap in that. Because the connection keeps failing, you retry it many times, and then you get locked out for exceeding the allowed number of login attempts. So a problem on their side turns into a lockout on your account, and you need support to let you back in. There is also a one concurrent session limit, which nobody explained to me in advance. Both are things a broker should tell you at setup, not things a customer should discover the hard way while trying to trade. The real risk is timing. Support is business hours, weekdays only. Futures trade nearly around the clock. If access fails outside those hours, you are on your own until the desk opens. For anyone holding intraday positions, decide whether you can live with that before funding an account. The trading itself is fine. Getting to it reliably is not.
Overall pretty good but sometimes there’s a connection issue with TradingView. I once had a trade that was live but wasn’t showing up and there was no 24/7 support line. The site says to call a number but when I do it tells me that it’s only open during specific hours.

Thank you for your review. While the vast majority of our customers experience smooth connectivity and execution, local device or network performance can sometimes cause lag. Please check whether you have multiple browsers or other resource-intensive platforms open, as these can affect your connection. For optimal performance, we recommend closing any unnecessary applications and running only TradingView. As a reminder, you also have access to our 24-hour trade desk. The contact details were provided in your welcome email, but our support team would be happy to send them to you again. Once we help you resolve this, we hope you might consider updating your score (if you feel we have earned it). We truly appreciate your feedback and will use it to better serve all our customers. Wishing you the best in your trading!

Best,
Optimus Futures Team
optimusfutures.com

OptimusFuturesBroker
Best customer experience and onboarding, especially for corporate accounts. Much better than AMP

Thank you for your kind words about our customer service and onboarding! We appreciate your feedback, as it's important in helping us improve in this competitive marketplace. We are committed to providing better implementation for our clients.

Wishing you a successful futures trading journey with Optimus Futures!

Best regards,
The Optimus Futures Team
optimusfutures.com

OptimusFuturesBroker
The best customer service in the game. Competitive margins, zero complaints so far. i have been very impressed and plan to stick with Optimus for the long term.

We strive to provide excellent customer service to our futures traders, along with terms that reflect market demand. We are pleased to meet your standards and hope you will continue to enjoy the same level of service throughout your journey with us at Optimus Futures.

Best,
Optimus Futures Team
optimusfutures.com

OptimusFuturesBroker
Optimus Futures fused with trading view is the pinnacle of order entry. The orders are placed instantly and conveniently. Optimus Futures customer service is top-tier which is rare. Whenever I need assistance with something the representatives are always there. I'm a Canadian who went with this brokerage/order entry platform and it has taken my trading to the next level.

Thank you for taking the time to write such a thoughtful and detailed review. Providing a smooth futures trading experience is our top priority, and it seems our technology partners have successfully delivered on that front. Our customer service team is dedicated to being knowledgeable and proficient in operating the futures trading technology stack we offer. We hope you continue to enjoy the trading experience you have with us.

Best,
Optimus Futures Team
optimusfutures.com

OptimusFuturesBroker

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Frequently asked questions


Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.

It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.

Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.