I want to be fair, so here is both sides.
What works: order execution has been clean. Fills have been fine, no slippage complaints, no disputes. Commissions and margins are competitive as advertised. During business hours the support desk answers quickly and does try to solve things.
What does not: the connection is unstable. Logging in through TradingView fails repeatedly, and often it does not even get that far. I get a window that hangs and never renders a login form at all, so there is nothing to submit.
There is a trap in that. Because the connection keeps failing, you retry it many times, and then you get locked out for exceeding the allowed number of login attempts. So a problem on their side turns into a lockout on your account, and you need support to let you back in. There is also a one concurrent session limit, which nobody explained to me in advance. Both are things a broker should tell you at setup, not things a customer should discover the hard way while trying to trade.
The real risk is timing. Support is business hours, weekdays only. Futures trade nearly around the clock. If access fails outside those hours, you are on your own until the desk opens. For anyone holding intraday positions, decide whether you can live with that before funding an account.
The trading itself is fine. Getting to it reliably is not.
