We're sorry to hear about your experience, this isn't the standard we hold ourselves to. The login and order history issues you encountered have been identified and resolved, and we've made improvements to prevent similar problems with placing trades. We'd appreciate the opportunity to make this right. Please reach out to us so we can assist you directly.
We appreciate you taking the time to leave a review and apologize for the inconvenience caused.
Our team continuously monitors platform connectivity and execution performance, particularly during high-activity market sessions. If you are experiencing any irregular behavior with charts or data, we recommend contacting our support team so we can investigate the situation further and assist you accordingly.
Thank you for your feedback.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.
Our team identified the issue affecting the connectivity, and it has now been resolved. We continuously monitor and improve our infrastructure to ensure smooth platform performance.
If you encounter any further issues, please contact our support team and we will be happy to assist you.
We appreciate you taking the time to leave a review.
Our team continuously monitors platform connectivity and execution performance, particularly during high-activity market sessions. If you are experiencing any irregular behavior with charts or data, we recommend contacting our support team so we can investigate the situation further and assist you accordingly.
Thank you for your feedback.
Thank you for your feedback. We have carefully reviewed the specific trades referenced. In both instances, the spreads observed at the time of execution were consistent with conditions in the underlying aluminium futures market.
At the times referenced, spreads on XAL/USD widened in line with the underlying aluminium futures market, as confirmed by our liquidity providers. The position sizes involved were significantly larger than the available market depth, meaning orders were executed across limited liquidity, this can result in wider spreads and price impact.
We also found no evidence of any platform disruption. Pricing, execution, and stop-loss triggers functioned as expected under those market conditions.
We appreciate that these conditions may not align with your expectations; however, they are inherent to trading certain instruments, particularly during periods of reduced liquidity. We strongly encourage monitoring Depth of Market (DoM) and underlying market conditions when placing larger trades.
If you have any additional details you would like us to review further, we are happy to assist.
We appreciate you taking the time to leave a review and we’re sorry to hear about your experience.
The issue that may have affected platform performance and data connectivity has been addressed by our technical team. System stability and execution speed are a priority for us, and we continue to implement improvements to prevent similar disruptions.
Please feel free to reach out to our support team if you need any assistance.
Thank you for your feedback. We’re sorry to hear that you experienced issues with the platform performance and TradingView connectivity.
Our technical team investigated the matter and the underlying issue has since been resolved. We continuously monitor our systems to ensure stable connectivity, fast execution, and reliable market data, especially during high-activity trading sessions.
If you continue to experience any difficulties, please reach out to our support team so we can assist you directly. Your feedback helps us improve our services and we appreciate you bringing this to our attention.
We appreciate you taking the time to leave a review and we’re sorry to hear about your experience.
The issue that may have affected platform performance and data connectivity has been addressed by our technical team. System stability and execution speed are a priority for us, and we continue to implement improvements to prevent similar disruptions.
Please feel free to reach out to our support team if you need any assistance.
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Frequently asked questions
Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.