FP Markets

Broker
Traders
23.7 K
Trade

Ratings breakdown


121
32
71
240
1,956

Reviews from actual traders



What do you think about FP Markets?

Tell the community your thoughts.

We're sorry to hear about your experience, this isn't the standard we hold ourselves to. The login and order history issues you encountered have been identified and resolved, and we've made improvements to prevent similar problems with placing trades. We'd appreciate the opportunity to make this right. Please reach out to us so we can assist you directly.

We appreciate you taking the time to leave a review and apologize for the inconvenience caused.

Our team continuously monitors platform connectivity and execution performance, particularly during high-activity market sessions. If you are experiencing any irregular behavior with charts or data, we recommend contacting our support team so we can investigate the situation further and assist you accordingly.

Thank you for your feedback.

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.

Our team identified the issue affecting the connectivity, and it has now been resolved. We continuously monitor and improve our infrastructure to ensure smooth platform performance.

If you encounter any further issues, please contact our support team and we will be happy to assist you.

We appreciate you taking the time to leave a review.

Our team continuously monitors platform connectivity and execution performance, particularly during high-activity market sessions. If you are experiencing any irregular behavior with charts or data, we recommend contacting our support team so we can investigate the situation further and assist you accordingly.

Thank you for your feedback.

Thank you for your feedback. We have carefully reviewed the specific trades referenced. In both instances, the spreads observed at the time of execution were consistent with conditions in the underlying aluminium futures market.

At the times referenced, spreads on XAL/USD widened in line with the underlying aluminium futures market, as confirmed by our liquidity providers. The position sizes involved were significantly larger than the available market depth, meaning orders were executed across limited liquidity, this can result in wider spreads and price impact.
We also found no evidence of any platform disruption. Pricing, execution, and stop-loss triggers functioned as expected under those market conditions.

We appreciate that these conditions may not align with your expectations; however, they are inherent to trading certain instruments, particularly during periods of reduced liquidity. We strongly encourage monitoring Depth of Market (DoM) and underlying market conditions when placing larger trades.

If you have any additional details you would like us to review further, we are happy to assist.

We appreciate you taking the time to leave a review and we’re sorry to hear about your experience.

The issue that may have affected platform performance and data connectivity has been addressed by our technical team. System stability and execution speed are a priority for us, and we continue to implement improvements to prevent similar disruptions.

Please feel free to reach out to our support team if you need any assistance.

Thank you for your feedback. We’re sorry to hear that you experienced issues with the platform performance and TradingView connectivity.

Our technical team investigated the matter and the underlying issue has since been resolved. We continuously monitor our systems to ensure stable connectivity, fast execution, and reliable market data, especially during high-activity trading sessions.

If you continue to experience any difficulties, please reach out to our support team so we can assist you directly. Your feedback helps us improve our services and we appreciate you bringing this to our attention.

We appreciate you taking the time to leave a review and we’re sorry to hear about your experience.

The issue that may have affected platform performance and data connectivity has been addressed by our technical team. System stability and execution speed are a priority for us, and we continue to implement improvements to prevent similar disruptions.

Please feel free to reach out to our support team if you need any assistance.

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.

Our team identified the issue affecting performance and connectivity, and it has now been resolved. We continuously monitor and improve our infrastructure to ensure stable market data and smooth platform performance, particularly during high-volume trading sessions.

If you encounter any further issues, please contact our support team and we will be happy to assist you.

We appreciate you taking the time to leave a review.

Our team continuously monitors platform connectivity and execution performance, particularly during high-activity market sessions. If you are experiencing any irregular behavior with charts or data, we recommend contacting our support team so we can investigate the situation further and assist you accordingly.

Thank you for your feedback.

Thank you for your feedback. We’re sorry to hear that you experienced issues with the platform performance and TradingView connectivity.

Our technical team investigated the matter and the underlying issue has since been resolved. We continuously monitor our systems to ensure stable connectivity, fast execution, and reliable market data, especially during high-activity trading sessions.

If you continue to experience any difficulties, please reach out to our support team so we can assist you directly. Your feedback helps us improve our services and we appreciate you bringing this to our attention.

Thank you for your review.

We continuously monitor the performance of our trading infrastructure to ensure a reliable service for our clients. As experiences may vary depending on individual setups or external factors, we encourage you to contact our support team so that we can review the matter and assist you directly.

We appreciate your feedback.