Unfair Auto-Renewal Charge and Refund Denial Despite Same-Day Cancellation
I was charged an auto-renewal fee by TradingView on October 1, even though I canceled my subscription the very same day. Since then, I have had no access to their service.
TradingView refuses to refund me, claiming the refund depends on a dispute with American Express. This is false. My dispute with American Express has been closed, as I can prove with their records—yet TradingView still won’t refund me.
If the refund truly depended on the dispute, why hasn’t it been issued now that the dispute is closed? This seems like unfair billing and poor customer service.
I urge TradingView to refund the full amount immediately. Customers should not be charged after canceling an auto-renewal, especially when they never used the service and have clear proof to support their claim.
TradeStation Europe B.V. is registered with the Dutch Chamber of Commerce (no. 98426657), and authorised and regulated by the Dutch Authority for the Financial Markets in the Netherlands (AFM).
Launch Offer: $0 Options
Trade U.S. stocks, options and futures with TradeStation Europe. As a special launch offer, TradingView users get $0 options trades and no contract fees* with a TradeStation Europe account for orders on TradingView. When execution matters, your broker choice matters more.
Best integration with TradingView. Great execution prices and low slippage.
The connection with TradeStation is not stable, it discounts multiple time which is very frustrating and i keep getting message that Trading is not possible as its not reciving any trade data even i have paid susbcription.
Second, the trades are slow, when i want to scalp its not possible as i get filled at worst price, compare to ThinkorSWIM and IBKR i use, they are really fast, so i lose lot of money using Tradingview and they need to improve the API integration and fill price.
Hi, justNS7. Thank you for the feedback, and we’re sorry for the frustration with your connection. Because connection and data issues can depend on your specific setup, our technical support team can look into what you’re seeing at 1-800-822-0512 or 1-954-652-7900, option 5. Please reference this review when you reach out.
When a trade is going my way and quickly, Tradestation likes to log me off and make me sign in and verify my account.
I tried to place a micro S&P buy that got rejected saying the order needed $11,000 purchasing power and the account has $4300. I thought the margin requirement was $2800
Hi, thank you for your feedback. Our Client Experience team is going to reach out to you privately regarding this issue.
scammers , they hold your money too long. and im probably gonna have more technical difficulties after leaving this review but if you waste my time ill waste yours , im changing brokers
Hi, spenderpc. We tried to locate your account to contact you directly but were unsuccessful due to the limited information available here. Please reach out to our Client Experience team and cite this conversation. They are aware of this and will be expecting to hear from you. You can connect via phone, live chat, or schedule a callback: tradestation.com/contact-us
will not allow a withdraw
We are very sorry to hear you had a bad experience and thank you for bringing it to our attention. Please reach out to us if there is anything else we can do to help by contacting Client Experience at 1-800-822-0512 or by visiting tradestation.com and clicking "Support" in the top right corner for chat and callback options.
good system, would be better if there was a built in journal that tracks your win rate like tradezilla
To hard to trade thing you need to spend $500+ worth of subscriptions to different markets and wait nearly 3 weeks for funding approval, once everything is set up im sure it would be fine. I went with it because its so widely used. Take this with a grain of salt and as a new user trying to figure out what im doing. But still, very frustrating.
Hi, Drako2205. Thanks for taking the time to share this feedback. Issues like the ones you've raised are best resolved with our team looking at your specific setup. Our Client Experience team can be reached at 1-800-822-0512, via live chat, or callback at tradestation.com/contact-us/?utm_source=tradingview&utm_medium=business development&utm_campaign=customer-care&utm_content=com&utm_term=rsp — please reference this review when you reach out so we can follow up directly.
the platform wont allow me to trade multiple cryptos and stock that some other platforms allow
Pretty easy to use. I like being able to set stops and take profits before placing the trade
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Terms and fees
Tradable assets
Stocks, Futures, Bonds, ETFs, Options
Min deposit
0.00 USD
Max leverage
2:1
Account opening
Same day or faster.
Withdrawal fee
25 USD
Inactivity fee
10 USD
Additional details
Ticket Charge (Launch Pricing for TradingView customers)
Stocks $5 per trade
Options $0 per contract
Micro Futures $0.50 per contract
Futures $0.85 per contract
Stocks $5 per trade
Options $0 per contract
Micro Futures $0.50 per contract
Futures $0.85 per contract
About TradeStation
Founded
1982
Headquarters
Plantation, Florida, USA
Publicly traded (Listed)
Documents
Regulators
Website
Community
Support and feedback
client-experience@tradestation.eu
Phone
+80024278190
Address
Apollolaan 151, 1077 AR Amsterdam, The Netherlands
TradeStation Europe B.V. is the European brokerage arm of TradeStation Group, Inc. From its headquarters in Amsterdam, Netherlands, TradeStation Europe services institutional and retail clients in the European Economic Area, offering seamless connectivity to U.S. markets: stocks, options, futures, and fixed income. TradeStation Europe is a licensed MiFID Investment Firm registered with the Dutch Chamber of Commerce (no. 89426657) and regulated by the Dutch Authority for the Financial Markets in the Netherlands.
Tools and features
Order types
Order features
Position features
Brackets
Other
Frequently asked questions
TradeStation allows to trade the following assets:
- Stocks
- Futures
- Bonds
- ETFs
- Options
- Stocks
- Futures
- Bonds
- ETFs
- Options
TradeStation is regulated by AFM (Netherlands Authority for the Financial Markets)
To trade with TradeStation on TradingView, you’ll need an account. If you already have one, simply connect to TradeStation on the Trading Panel. If not, click Open account in the broker's profile, and you’ll be redirected to their website to complete the registration. Once your account is set up, return to our Superchart, find the broker’s icon on the trading panel, and log in with your credentials.
Note that different brokers have different terms, and TradeStation has its own account opening time — Same day or faster..
Note that different brokers have different terms, and TradeStation has its own account opening time — Same day or faster..
Yes, TradeStation provides clients with a demo account to try out their strategies before actually starting to trade.
TradeStation requires a minimum deposit of 0 USD.
Brokers usually require deposits to manage risk, cover trading costs, and comply with regulations. Deposits act as collateral for leveraged trades, ensuring brokers don’t face losses if a trade goes against a trader. They also help cover fees, prevent fraud, and ensure serious trading activity.
Brokers usually require deposits to manage risk, cover trading costs, and comply with regulations. Deposits act as collateral for leveraged trades, ensuring brokers don’t face losses if a trade goes against a trader. They also help cover fees, prevent fraud, and ensure serious trading activity.
Yes, TradeStation offers Level 2 data to its clients.
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
Yes, TradeStation applies the fee for accounts that remain inactive for some time: 10 USD.
Brokers impose inactivity fees to cover maintenance costs, comply with regulations, and encourage active trading. These fees help offset expenses for managing inactive accounts and prevent account abandonment.
Brokers impose inactivity fees to cover maintenance costs, comply with regulations, and encourage active trading. These fees help offset expenses for managing inactive accounts and prevent account abandonment.
Yes, TradeStation charges the withdrawal fee of 25 USD.
TradeStation allows leverage of up to 2:1.
Check the fees TradeStation has to make the best choice. Ticket Charge (Launch Pricing for TradingView customers)
Stocks $5 per trade
Options $0 per contract
Micro Futures $0.50 per contract
Futures $0.85 per contract
TradeStation allows the following order types:
- Market orders
- Stop orders
- Limit orders
- Stop limit orders
- Trailing stop
- Market orders
- Stop orders
- Limit orders
- Stop limit orders
- Trailing stop
Yes, you can place bracket orders with TradeStation.
Yes, TradeStation requires 50.00% as a margin.
Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.